HelloFresh reviews

3.3

54% would recommend to a friend

(3,154 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
May 23, 2023
Recommend
CEO approval
Business Outlook

Pros

- 75% off on weekly boxes - work with people from different parts of the world - the office is very beautiful - 1k per year for learning and development, but you have to wait at least 10 weeks to receive the money back. - after almost 2 years, a works council was established

Cons

- The company conducted layoffs at the beginning of 2023 without giving affected employees a chance to improve their performance through performance improvement plans (PIPs). Instead, they were asked to sign an agreement and put on garden leave. Even employees in their probation period were caught off guard by the sudden termination of their contracts. - The majority of the leadership is disappointing, importing toxic practices from Amazon without a clear mid-term plan. Mistakes are deemed intolerable, leading to a fear-based work environment that stifles innovation. Micro-management is rampant, limiting opportunities for experimentation. - The codebase is riddled with workarounds and legacy issues. Teams and tribes operate in silos, hindering collaboration and making it difficult to establish and follow best practices. - The work culture is filled with unprofessional behavior. People constantly talk over one another and display rudeness during meetings and Slack conversations, creating a toxic and disrespectful environment. - There is a prevalent hero culture where employees are encouraged to solve everything independently and only share the results afterward. This approach promotes toxic silos and hampers effective knowledge sharing. - The company's career framework is unhelpful for promotion, requiring senior engineers to be proficient in every aspect. Additionally, employees are compared to their peers, putting pressure on them to work excessive hours, even outside of regular working hours. - The lack of diversity is apparent beyond the senior level, with no women in staff engineering positions or engineering leadership. The majority of the company's leadership consists of white men, disregarding the importance of representation and inclusivity. - While leaders and directors enjoy the freedom to work remotely from other countries, non-leadership employees are required to spend a significant portion of their week in the office. However, the office environment is far from ideal, often crowded and noisy, necessitating advance table reservations. - Surprisingly, a food company has chosen to reduce the quantity of food provided to employees, such as fruits, beverages, and cereal. This cost-cutting measure reflects poorly on a company in the food industry, as it demonstrates a lack of consideration for employees' basic needs and well-being.

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HelloFresh Response
2y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team
1.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

75% discount on the product

Cons

Truly one of the worst and most disappointing experiences. Low pay, toxic culture, lack of leadership/vision from senior management, no growth or promotions, terrible middle management, the list goes on and on. I don't know a single person at this company who actually likes their manager. The most common form of management is passive aggressive micro-management. If you are looking for a job with 0 challenge, 0 recognition, 0 opportunities for growth, this is the right place for you. If you care about getting meaningful work experience, learning from others, maintaining good mental health and physical well-being, look elsewhere. Can't stress this enough.

2.0
Jan 21, 2021
Recommend
CEO approval
Business Outlook

Pros

They hire some excellent people. Big employee discount. Working for an essential service during pandemic.

Cons

They also left international employees high and dry with their visa renewals, leaving a lot of uncertainty for my peers regarding their living and working situations and complicating the work lives of their spouses.

Viewing 7 - 9 of 3,154 Reviews

Glassdoor has 3,973 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.