HelloFresh reviews

3.3

54% would recommend to a friend

(3,161 total reviews)
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Dominik S. Richter

55% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jun 23, 2019
Recommend
CEO approval
Business Outlook

Pros

- a lot of work to be done and the company is tirelessly trying to improve itself - if you introduce an useful new tool, it gets used tomorrow - free food all around (employee discount on mealkits, on-site testkitchen food, a kitchen full of breakfast, fruits, and snacks etc.)

Cons

- won't allow someone who needs guidance or rules/playbooks to survive (because YOU write it!) - corporate structure is still quite ambiguous (we still live in the image of a startup but actually have a German headquarter...) - fast-paced......sometimes too fast! Absolutely need to keep up with changes by being resourceful or at least asking questions all the time

3.0
May 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Good compensation for sales Awesome coworkers Great product

Cons

The leadership of this program does not seek or utilize feedback from Brand Ambassadors who are on the field every day. They also rarely take responsibility or change strategies when sales numbers go down across the board. Territory(booking and scheduling the events they send us to) is not treated as a high priority, even though it is probably the biggest determining factor for how many sales can be made. Brand Ambassadors are actively discouraged from giving negative feedback when events aren’t successful. Leadership expects BAs to give them the results they want without taking time to listen or put in the proper effort on their end. As it stands right now, most offices only have one events coordinator who is located in a completely different city/state. It is commons sense that this is not a great strategy, but leadership stubbornly persists with this structure and downplays the importance of territory. The only changes they do make are to tweak the punishments/rewards for Brand Ambassadors, expecting us to shoulder the full responsibility for sales output. A lesser problem, but still a big con, is that we have to attend 3 meetings every week that last 3 hours and provide no real value. Everybody agrees that they are a waste of time and they complicate our already hectic schedules.

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HelloFresh Response
6y
Thank you for taking the time to share your review with us. We care a lot about the experience of our employees while on the sales team, and appreciate you sharing your feedback. Our Territory Team works to schedule Brand Ambassadors at high-impact events to maximize their sales potential. These events are at a variety of local partners and we revisit locations to make sure we optimize the different crowds at different times. We conduct Team Meetings three times a week to help train and develop our Sales Team. While it sounds like there are some areas for improvement in your experience on the sales team at HelloFresh, we appreciate you sharing this feedback with us and we have passed it directly along to the sales leadership team here at HelloFresh.
1.0
May 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Not a single pro to this position. They will fill you with lies when in reality you will be working at the Philadelphia Mills Mall every other week badgering people to sign up, not be reimbursed for your travel, and expect to make 7 sales a week ( anything less you aren't even paid!)

Cons

Management, terrible pay, and you'll work 6/7 days of the week. Four managers in less than a year in Philadelphia....they do not care about this location or its employees; just money.

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HelloFresh Response
7y
Thank you for taking the time to write this review, we appreciate you sharing this feedback. As a Brand Ambassador at HelloFresh, you have the ability to earn uncapped commissions in addition to your competitive base hourly pay. We aim to schedule Brand Ambassadors at high-impact events to maximize their sales potential, which increases the total commission they are able to make. These events are frequently on the weekends as they have higher traffic and so there is the likelihood that you may need to work over the weekends. While driving to events to represent HelloFresh can be a requirement of the job, we gladly reimburse the cost of gas to accommodate this expense as well as providing the opportunity to sign up for to WageWorks, which may assist in covering the costs of your parking. While it sounds like there are some areas for improvement in your experience on the sales team at HelloFresh, we appreciate you sharing this feedback with us and we have passed it directly along to the sales leadership team here at HelloFresh.
Viewing 301 - 303 of 3,161 Reviews

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