HelloFresh reviews

3.3

54% would recommend to a friend

(3,162 total reviews)
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Dominik S. Richter

55% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Apr 9, 2019

Ok company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good office location: near Alexanderplatz, really easy to commute. - Good discount in boxes: HF offer discounts in HF boxes which are really good. - Interesting tech stack for new projects: all new projects are using Golang for backend and React for frontend. The recently move to Kubernetes helped a lot as well. - Nice environment: most of the people are nice. - Good career progression: you can join as a back-end developer and end up working with front-end, plataform, being a squad lead and more. - Good salary

Cons

The biggest issue are the cuts in the benefits. German classes: Employees used to have all 8 German levels from A1 to B2 (A11, A12, A21, A22, B11, B12, B21, B22) offered in the office free of charge. This means a dedicated employee could achieve B2 level in German in 8 months. Since last year the company has changed its policy and now it offers €250 per year and the employee is responsible for paying, attending to the classes and later expense. The biggest issue is the fact the €250 is enough to pay one level per year. Using only the benefits offered by HF, it would take 8 years to achieve B2 level. Remote work: The process to be able to work remotely for couple of weeks is a bit bureaucratic. Office environment: The location of the office is nice, but the office lacks some pretty basic things. The amount of restrooms is not enough. It's common to try to go to the restroom 3 or 4 times before you can find one empty. In the summer the office is too hot. Not a single air conditioner in all the office. Also, some of the desks are too narrow and not comfortable to work.

1.0
Apr 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Coworkers Discount on personal meal kits

Cons

Everything else: Management was deplorable Constantly battling better discounts available and widely promoted online and on tv Schedules - no work life balance and bad events No respect Favoritism Commission/bonus structure Ineffective sales meetings and training

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HelloFresh Response
7y
Thank you for taking the time to share this response. We’re pleased that you were able to take advantage of the generous discount that we offer to our employees on our HelloFresh and Green Chef products and that you enjoyed working with your teammates. We strive to provide competitive compensation and commission structures to our team members. We keep track of market trends to ensure that our team members are compensated equitably, and aim to schedule our Brand Ambassadors for high impact events where the potential for sales could increase chances of earning commission and other compensation such as bonuses. While we try to release schedules with as much notice as possible, due to the nature of scheduling events, there can be last-minute changes to add more hours to each employee’s schedule. Our sales managers to strive to share the available shifts evenly throughout the sales teams, depending on one’s availability and preferences. Our Brand Ambassadors are the face and voice of HelloFresh in our communities, and we try to make sure that the training we provide is relevant and representative of our culture and the way we want to interact with our customers. While it sounds like your experience as a member of the FreshFam had some areas for improvement, we appreciate you sharing this feedback and we have passed it on to our Sales Leadership team.
1.0
Mar 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Zero pros for this shameful employer

Cons

Hello Fresh Thank you for leaving a lasting unfavorable impression I’m going to be your best PR Or should I say your worst I’m going to pull your mask off and tell people the truth about your practices and treatment of employees. Wake up ! If you have employees leaving weekly In Numbers Who have not even been in your employ a month Something is wrong and it lies with you and your management style and your practices You are like a devil in disguise Lying or misrepresenting the job I feel dirty after dealing with you Shame on you Hello Fresh

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HelloFresh Response
7y
Thank you for taking the time to write this review, we appreciate you sharing this feedback. While it sounds like there were some areas for improvement during your tenure on the sales team, we appreciate you sharing this feedback with us, and we have passed it directly along to the sales leadership team here at HelloFresh.
Viewing 304 - 306 of 3,162 Reviews

Glassdoor has 3,986 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.