Health IQ reviews

2.3

26% would recommend to a friend

(461 total reviews)

Gaurav Suri

34% approve of CEO

26% positive business outlook

Health IQ has an employee rating of 2.3 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Health IQ employee rating is 36% below average for employers within the Seguros industry (3.6 stars).

Reviews by job title

461 reviews
1.0
Oct 9, 2018

SMOKE AND MIRRORS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have the option to get free lunch or have it calculated into comp structure in SD: free massages in Mt. View: free workout classes

Cons

- Extremely long hours: 9-11.5 hour days, every day - Low base pay: Glassdoor is nowhere near accurate, not even close - The commission structure makes it next to impossible to get paid out: Don't plan on making anything above your base - Management requests you inflate your numbers: they make the targets too high and then ask you to do "whatever it takes" to hit them. It creates a dense, inaccurate pipeline which clouds clean business - Workplace discrimination and harassment: instead of building you up, they tear you down. Multiple people have cried after meetings they've had with upper management due to the condescending and demeaning nature of the meetings. They use scare tactics and intimidation to try and ensure you don't leave the company - People in the office rarely workout: you have a one hour lunch/workout break that most people use to eat - It is almost impossible to get time off: you have to request it a month or more in advance and if it's anymore than 1-2 days you most likely will be denied - Lots of tun over: new people are constantly coming in and people are constantly going out without even a word being said. You will go to reach out to someone and realize that they are no longer in the system - Case managers and exam schedulers are spread to thin. They are bombarded with work from over 60 agents and turn around response time from them takes 7 days - Your health will 100% decline instead of improve once working here due to the long hours, stressful nature of the job, and negative energy that lingers throughout the office

avatar
Health IQ Response
7y
Thank you for your feedback and for noting some of the wellness initiatives we have been fortunate enough to offer our employees. As a current employee, you know that we are a culture that tries to support everyone’s health journeys, whether they are starting to work on their health to having been health-conscious for years. To that end, we hope to provide the opportunity for employees to engage as much or as little with the perks like dedicated workout time, catered healthy lunches, etc to the extent they are interested. To your concerns about the culture and expectations, please know that we care deeply about each of our employees and are dedicated to supporting our employees at each moment of their time here. As with any rapidly growing startup, we strive to have respect for our people and work to co-create an environment where we can implement feedback about what is working and not working. We value your honest feedback about what is not working and would encourage you to also reach out to any member of the executive team, or any manager to discuss more details and help us create plans for forward growth. If you would prefer, you can send an email to experience@healthiq.com to open a conversation.
1.0
Aug 27, 2018

Avoid

Recommend
CEO approval
Business Outlook

Pros

free catered lunches everyday, that sometimes fail to show up or go to the wrong office.

Cons

-low pay -efficiency metric that takes away 25% of your commission if you don't make a sale on the first call. you won't hit commission in your first year +. -targets change weekly -long hours -work weekends -stock with super high strike price, payouts won't be big at all (but they speak of it like it's gold) -work place discrimination -there's no such thing as specialized rates or getting discounted life insurance

1.0
Nov 6, 2019

Worst Job I've Had

Recommend
CEO approval
Business Outlook

Pros

You are surrounded by hard working and driven people. There are tons of young people seemingly out of college who can be fun at and outside of work. Truly amazing people, this does not include the management

Cons

Health IQ has been the worst experience in my career. Everyone says long hours, but on top of the long hours you are working non-stop throughout the workday. Legitimately, people avoid bathroom breaks as to finish their work on time. If you still have work by the end of the day, you are expected to stay late to finish without logging it for pay. Many people, especially drivers, work through their lunch in order to finish on time, and usually end up still staying late. To say this was a toxic work environment is an understatement. I regularly stressed daily tasks, about doctors appointments (I had undergone surgery while employed here), taking care of errands, and taking care of myself. At Health IQ, work comes first and everything else should take a backseat. They seem to have no understanding of responsibilities out side of work. I would especially not recommend this job to anyone in the reserves. I went on military leave while working here and when I came back management had made comments to me about how it was an inconvenience and how I should stay late that week (without logging it as pay) to finish my work because everyone had been covering for me while I was gone. I can go on and on about day to day issues with Health IQ, but the thing that always put me over the top was the treatment of employees by leaders. I learned very quickly that management doesn't care about your ideas, input or what is going on in your life. They will never make you feel like you are valued employee and ask more of you no matter how much you do. They absolutely hate confrontation. This is why you will notice that people don't speak up in meetings. Those who do, are ridiculed or have eyes rolled at them. Last piece of advice, whether or not you decide to work here, I would take everything management says with a grain of salt. They lie to you, and unfortunately they tell others to lie to you too to keep you from knowing better. When I started, base pay was 50k for the year. They lowered that to 45k and below, telling new-hires that their pay was equal, and lying about where it was being allocated (towards lunches and wellness programs). Leaving Health IQ was the best decision of my life, and I only wish I had done it sooner. I realized that no job is worth sacrificing my happiness and sense of worth. If you leave Health IQ, I guarantee you it will only go up.

Viewing 1 - 3 of 461 Reviews

Glassdoor has 497 Health IQ reviews submitted anonymously by Health IQ employees. Read employee reviews and ratings on Glassdoor to decide if Health IQ is right for you.