Does Harry & David pay their employees well?

According to anonymously submitted Glassdoor reviews, Harry & David employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Harry & David. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Harry & David?

47% of Harry & David employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harry & David 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Harry & David?

Customer Service Representative (26) , Sales Associate (24) , Store Manager (8) , Manager (7) , Seasonal Sales Associate (6) , Area Coordinator (5) , Assistant Manager (5) , Call Center Representative (5) , Forklift Operator (5) , Intern (5) , Order Entry (5) , Second Assistant Manager (5) , Software Engineer (5) , Warehouse Worker (5) , Data Entry Clerk (4)

What are the pros of working at Harry & David according to real employee reviews?

"Great People and Product with Quality" ((in 43 reviews)); "Benefits are decent." ((in 11 reviews)); "It was a fun way to earn some extra money over the winter!" ((in 8 reviews)); "Great staff and can be very fun" ((in 7 reviews)); "Great atmosphere and great service" ((in 6 reviews))

What are the cons of working at Harry & David according to real employee reviews?

"Bad management but I don’t know" ((in 23 reviews)); "Upper management is bad, they seem to have no idea of what really goes on in the company and tend to ignore many pressing issues." ((in 11 reviews)); "High management turnover due to poor senior executive leadership." ((in 8 reviews)); "Bring your crystal ball to work with you because there high expectations but No training!" ((in 7 reviews)); "Annual layoffs." ((in 7 reviews))

What are employees saying about Harry & David layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Harry & David layoffs and their outlook for job security at Harry & David in 2026.

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Harry & David

Part of 1-800-FLOWERS.COM, Inc.

Harry & David reviews

3.5

47% would recommend to a friend

(442 total reviews)

Jim McCann

76% approve of CEO

38% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Harry & David has an employee rating of 3.5 out of 5 stars, based on 442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harry & David employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

442 reviews

1.0

Oct 8, 2014

BEWARE!!!!!!!!!!!!!!!!!!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Product is generally good and the store discount is good. Peer group was fun to work with. The location is beautiful if you are in to outdoor activities but difficult for someone relocating from a bigger city.

Cons

Upper management is creating a toxic environment. There are trust issues, no real direction, and meeting after meeting that never accomplish anything. Certain areas/positions and ideas are dismissed just based on personal agendas. It is very difficult to get anything new implemented unless the idea comes from upper management. Many ideas are killed because upper management "just doesn't like it" even if you back up ideas with sound analysis.

1.0

Sep 17, 2013

A once great company, misled and aimlessly wandering.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great heritage, some great staff that has been through tough times and continues to try to make progress despite poor leadership.

Cons

An executive team that is in the wrong industry and a financial investment company as an owner that cares little about the actual company and the community that embraces and needs Harry and David. Products that are commodities, selling for way more than they are worth. As discretionary incomes diminish, so does Harry and David's marketplace significance. Some very poor hiring decisions in key positions......and no, I wasn't let go.....I left due to the misguided direction and quality heading south to save a nickel or dime here while customers get the short end of the stick. Value engineering they say......won't fool people for long.

2.0

Aug 18, 2013

Do not relocate Medford to H&D unless you are out of options

Works in eob

Recommend

CEO approval

Business Outlook

Pros

Great brand name on your resume & LinkedIn to get your next gig 45% discount at H&D retail stores Most employees are in the same boat & are helpful and friendly. Generous relocation package (Warning! There is a reason the package is #1 carrot dangled)

Cons

-200+ key positions had their Job titles stripped & received demotions and cut from the bonus pool March 2013. - Company continues to lay-off quietly at the VP level - two more gone summer 2013 - count on major layoffs every Feb/March - terrible benefits: no 401k match, poor & expensive health plan coverage, few PTO days - zero confidence in CEO & his small circle of trust - Knee jerk business decisions made by CEO & CFO - C-level group does not understand online marketing, but live in the past of catalog. - Unable to hire & retain top talent ) -

Viewing 7 - 9 of 442 Reviews

Jobs at Harry & David

Security & Safety Officer

Assistant Manager, Brand Marketing

PR & Communications Coordinator