Harry & David reviews

3.5

47% would recommend to a friend

(442 total reviews)
avatar

Jim McCann

76% approve of CEO

38% positive business outlook

Harry & David has an employee rating of 3.5 out of 5 stars, based on 442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harry & David employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

442 reviews
2.0
Dec 7, 2016

Company needs to make changes to save talent and improve morale

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The very best part of working at Harry & David is the people who work hard managing the day to day needs. You depend SO MUCH on the work of others in that organization that you inherently grow a mutual respect, and in many cases lasting friendship, with those who work around you.

Cons

While positive relationships with colleagues may be the best PRO for the company, there are many CONS working against it. The biggest being the poor morale that is evident in every nook and cranny in the corporate office. People are judged, resented and in many times blocked for career improving positions because of unnecessary politics and just plain favoritism. I've seen people promoted for jobs who are grossly unqualified and who exercise the worst work ethic, while those best fit for positions have been denied because the promotion wouldn't look right for the organization or because others didn't get offered the same path. And if you dare take any of these private issues to HR, they are sure to become public and you will soon have a superficial X on your file without any promised promotion in your near or distant future. The next biggest issue is the glaring unfair, gender-biased salary compensation issues that occur in the corporate office as well. To put it simply, they occur quite regularly and if you bring them up to your supervisor in honest conversation, odds are you will be reprimanded and you can go home knowing an annual cost of living raise is the best you will get. New hires are paid better than those promoted from within the organization and you're best to negotiate what you think is a fair salary at the point of hiring, otherwise enjoy the 3%.

3.0
Oct 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Fully remote work Decent pay Better than the other departments

Cons

Strict and Rigid QA standards with ridiculous expectations that you have to cheat to meet Season is way too busy with way too much work. After season they treat you as disposable and will cut your hours without warning (and some are laid off). They are outsourcing more and more labor which puts strain on the system as the underpaid and overworked overseas agents make numerous errors and anger the customers. This also contributes to hours being cut in the off season. They pretend to care about various causes which is nice but most if it feels like it's profit motivated.

3.0
Apr 27, 2017

supervisor

Recommend
CEO approval
Business Outlook

Pros

I think they have great opportunity to be great with the right leadership.

Cons

The moral of the employees is very low. At all levels of leadership there is a huge disconnect from employees. Many supervisor will talk bad about employees and are not professional. Upper management is bad, they seem to have no idea of what really goes on in the company and tend to ignore many pressing issues. Furthermore, there is a huge amount of politic (company politics) that you must follow or you will be pushed out. Harry and David needs to focus on their employees and having good internal customer service. However, they fall under what most companies do...the big dollar. Most employees could careless if it fails, they are just there to collect a check and have no mind set to achieve more. this is due to the fact, the company don't care about its employees.

Viewing 1 - 3 of 442 Reviews

Glassdoor has 504 Harry & David reviews submitted anonymously by Harry & David employees. Read employee reviews and ratings on Glassdoor to decide if Harry & David is right for you.