Harry & David reviews

3.5

47% would recommend to a friend

(442 total reviews)
avatar

Jim McCann

76% approve of CEO

38% positive business outlook

Harry & David has an employee rating of 3.5 out of 5 stars, based on 442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harry & David employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

442 reviews
1.0
Dec 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Rogue Valley and its people make this an amazing place to live. A small group of people are outstanding. They keep the business afloat and make the day tolerable.

Cons

Be cautious with any corporate position posted. The organization initiated a re-org in May, 2021. Legacy systems are collapsing and there is an exodus of talent. You will lack suppport and be provided with no vision to build towards. Performance is measured by hours worked, not results. Project Prioritization is not existent, every project is a priority, so nothing gets completed. Chaos is the well accepted norm and most Modern communication/collaboration tools have not been adopted, and often opposed. Teams burn hours reviewing excel files being passed around as attachments to group email distribution lists. Cheap. Cheap. Cheap. This is a culture focused on avoiding another bankruptcy. If you want more than a bic pen, plan on buying it yourself.

3.0
Mar 13, 2017
Recommend
CEO approval
Business Outlook

Pros

positive atmosphere in general pleasant working space pays a bit more than retail lots of hours over the holidays Supervisors are generally nice

Cons

trying to meet quotas that people find distasteful (having to try to upsell when someone is calling to complain/return product) associates are led to think they might stay longer or permanent position- that never happens! My trainer has been there 3 years and STILL is considered temporary

3.0
Mar 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Harry and David has their hand in a lot of different things - from agricultural operations (fruit orchards) to food production (especially their chocolates!) to graphic design (catalogs and gift design) to logistics and engineering (package design, and distribution planning) to retail stores, call center, outside sales. And they do a lot of these things very well.

Cons

Relationships between departments can be rocky, probably somewhat because of being a lot of changes in V.P. and director-level staff and reporting structures. Depending on your job, the pay scale can be pretty low, with high expectations. I think being bought by 1-800-Flowers is going to lead to problems. I don't think they appreciate the quality and the elite nature of the brand. From what I saw, they "shoot first, ask questions later" - they come up with an idea, and force it through, without asking input from the people who will have to implement it first. Depending on your department, holiday hours can be absolutely brutal.

Viewing 10 - 12 of 442 Reviews

Glassdoor has 504 Harry & David reviews submitted anonymously by Harry & David employees. Read employee reviews and ratings on Glassdoor to decide if Harry & David is right for you.