Goodwill reviews

Constant turnover in management and in the middle of the organization. President is overbearing and constantly tries to run every part of the restaurant. He and his wife think they know hospitality but don't. We close our restaurants at a moments notice and wonder why our patrons don't come back.

- Micromanagement is rampant - Policies are not consistent across departments. For instance, some departments come in at 10 or are allowed to work from home whenever they like—some come in once or twice a month—while other departments are required to be at work by 7:55am and cannot work from home (despite it being feasible). Some watch your time like a hawk, knocking your hours for ever little thing while in others you don’t ever have to put in your PTO. People take weeklong vacations and don’t use a single day of PTO. - Store are dirty and some don’t even have working restrooms (yet they’re requiring staff to be there) - Hierarchy, bureaucracy, and workplace politics dominate the company - Poor wages - Constantly required to do events outside of work (unpaid) and drive all over Houston and surrounding areas (as far as Sealy!). - Company is plagued with ‘It’s the way we’ve always done things’ mentality that stifles innovation, creativity, and holds the company back. - Management is extremely lacking. The term ‘manage’ in regard to Goodwill is more of an oxymoron than anything else. They’re mostly incompetent. - Insufficient training - Company pays you for your time rather than your output and work. You’re expected to sit at your desk for 8 hours a day. If you don’t have any work? Then sit at your desk and stare at the wall. This is beyond stupid. - If it isn’t evident yet, they treat employees like little children. - 30min lunch breaks. Never had less than an hour lunch break in my professional career. - Will not let your sick days go negative. Sick days accrue at a certain rate. If you have 3 sick days available and get the flu which keeps you out for a week, your salary gets docked 2 days. - C-suite and other execs are all but worthless. - Weird company culture that borders on cult-like. - Sunk-Cost Fallacy plagues the company in many different areas - Everyone wears 50 different hats and no one is compensated fairly for it - They lie in interviews. Told me I’d be able to work from home half the time (week on/week off). Complete lie. Also lied about work hours (found out I’d have to come in over an hour earlier than they said during the interview) - Onboarding process is a complete joke.