Is Goodwill a good company to work for as a Production Associate?

Production Associate professionals working at Goodwill have rated their employer with 2.6 out of 5 stars in 88 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Production Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Production Associate interview questions at Goodwill .

Does Goodwill pay Production Associate employees well?

Production Associate professionals rate their compensation and benefits at Goodwill with 1.5 out of 5 stars based on 88 anonymously submitted employee reviews. This is 60.5% worse than the company average rating for salary and benefits. Find out more about Production Associate salaries at Goodwill.

How happy are Production Associate professionals working at Goodwill?

16% of Production Associate employees at Goodwill would recommend their employer to a friend. This rating has decreased by 70% in the past 12 months. Production Associate professionals have also rated Goodwill with a 1.9 rating for work-life-balance, 2.4 rating for diversity and inclusion, 1.6 rating for culture and values and 1.6 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 581 reviews)); "Flexible hours and good if you’re in school" ((in 199 reviews)); "They also were great for the employees" ((in 122 reviews)); "flexible schedules are nice when they occur" ((in 114 reviews)); "work environment is good and" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 891 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 261 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "The staff is usually all special needs with no training." ((in 97 reviews)); "Low salary and not good working" ((in 91 reviews))

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Goodwill

Goodwill Production Associate reviews

2.6

16% would recommend to a friend

(88 total reviews)

Catherine Meloy

24% approve of CEO

21% positive business outlook

Ratings by demographic groups

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Production Associate employees have rated Goodwill with 2.6 out of 5 stars, based on 88 company reviews on Glassdoor. This indicates that most Production Associate professionals have an average working experience there. Goodwill is rated 30% below average by Production Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

88 reviews

3.0

Jun 17, 2026

overworked and underpaid

Production associate

Recommend

CEO approval

Business Outlook

Pros

straight forward job expectations, know what you’re doing on a daily basis

Cons

Overworked, underpaid for amount of work done

3.0

May 8, 2026

Friendly staff but demanding pace and long hours

Production associate

Recommend

CEO approval

Business Outlook

Pros

- Friendly staff. - Own space. - Reliable staff.

Cons

- Standing for long hours. - Fast-paced.

1.0

Jan 11, 2026

Not worth the hass

Production associate

Recommend

CEO approval

Business Outlook

Pros

Some fellow employees are friendly and helpful

Cons

Hostile work environment, incompetent management, abusive schedule, constant lies

Viewing 1 - 3 of 88 Reviews

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Goodwill Production Associate reviews

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Ratings by demographic groups

Reviews by job title

overworked and underpaid

Friendly staff but demanding pace and long hours

Not worth the hass

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