Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Nov 3, 2022
Recommend
CEO approval
Business Outlook

Pros

There is a lot of great people there as well as this is a place that gives people 2nd chances in life without judging them for there past.

Cons

I just want to warn anyone from working at the Delaware outlet or warehouse. I would just suggest staying away. I was a warehouse and outlet manager who was pregnant and during my time my boss tried to pin me and the other manager against each other which caused a lot of issues. Once we finally came together and saw what was happening he than retaliated against me and started asking me to do things I wasn’t doing before this time as I was be coming more pregnant and he knew I was high risk. HR pretty much pushed for me to go on leave so they could avoid a law suit if the issues kept going on. It was all very sad. HR called me one day and didn’t realize they were leaving a message and I can hear them talking about me in the message. They were supposed to be doing an investigation and nothing came of it. The boss is still there. Every person in the warehouse had issues with him along with many other women in company that were in other stores or warehouses. I can’t explain how much this job meant to me for a lot of reasons and the company failed me and the other managers as well as many employees in this situation.

1.0
Oct 23, 2022

Non-Profit believes all people are replaceable.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Non-profit, some good management, great training for supervisors/management, Average benefits

Cons

lack of strong leadership, has policies that are very outdated, using a more 1950's factory management style rather than any real leadership. Pay is atrocious which is understandable knowing this is a non-profit, but the CEO makes over $850,000 a year. Goodwill needs to concentrate on their most valuable assets, their employees!

1.0
Oct 10, 2022

Worst place to work.

Recommend
CEO approval
Business Outlook

Pros

The insurance is pretty good.

Cons

Salary is a joke when they make you work upwards of 80 hours a week. Greedy company. All of the good stuff they get in, they ship off to the online store where they can charge more. They pay their employees horribly. They set high quotas for things and expect you to roll it out every single day. Just dont work here.

Viewing 250 - 252 of 9,232 Reviews

Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.