Goodwill reviews

3.2

45% would recommend to a friend

(9,217 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Mar 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I had 4 great boses in past 12 years. 2 were managers and 2 team leads. Your co workers are what you look forward too when going to work once you realize how corrupt and misleading the company is. Micromanagement is what to expect because of all the control issues.

Cons

The "higher-ups" are crap and corrupt and terrible humans. They lack what it takes in understanding moral, compassion or being a good person. They don't grasp the concept of A disability one or disabilities and accomdating them like claimed in public advertising. They extort people with physical disabilities. Use them to gain praise then show their "appreciation " by gifting Goodwill merchandise to advertise for the company. The only talent the people "in charge " have is manipulation, control and making themselves money. They don't even work, just obsess over what everyone else is doing. They definitely target people who get tired of their crap.

1.0
Sep 23, 2014

Slave laborer

Recommend
CEO approval
Business Outlook

Pros

This is a hard one... I had a job I guess?

Cons

Oh man... where do I begin? I've held quite a few jobs but this was by far the worst... it was an atrocious experience AT BEST. I stayed there for 6 months due to needing to pay my bills and I'm surprised I made it that long. Ok, let's get to it shall we? Your paid minimum wage first of all, then your given the privileges of a student in grade school, after that you get a single 15 minute lunch break, management that is about as conniving and evil as sin, you get wrote up at every opportunity for even small infractions such as having a shoe untied and given a severe scolding in turn, you receive a massive plastic bin full of donated goods at the start of each day and if you don't finish it or there are too many returns (for any reason) you are written up, your expected to know the prices of everything in your given workstation to the point of being an expert be it in Electronics, Books, Clothing, Housewares, shoes, etc and if you price something incorrectly you are written up, if you back talk even in the mildest manner fathomable you are labelled as an insubordinate and the leash around your neck is tightened giving you a higher volume of write-ups on a more regular basis. I could go on for hours and hours and hours to the point of insanity but this job broke me like a wild stallion frolicking in the plains of Texas by a Cowboy. I have never in my life, before or after had such a horrid experience as working at Goodwill including the time when I rolled my vehicle after hitting a deer and nearly dying, I am not joking. I literally felt sub-human during my tenure at that establishment after the 3 Nazi Germany-esque region employee gatherings and constant punishment I was given almost daily.

2.0
Sep 17, 2014

cold at the heart

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits including some benefits for part-timers, strong mission

Cons

huge pay disparity between people at or above director level and everyone else. money thrown around on ridiculous things ($20K on sausage to bail out the CEO's buddy after a product recall, for example) but can't pay the store employees doing the back-breaking work a living wage. ugly politics and hypocrisy.

Viewing 1 - 3 of 9,217 Reviews

Glassdoor has 9,718 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.