Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

25% off Goodwill stores. 50% off during the holidays.

Cons

Too many cons to list. Do not work here.

5.0
Nov 3, 2023

Love my Job

Recommend
CEO approval
Business Outlook

Pros

Goodwill has been exceptionally good to me. I love my management and my employees. The pay is higher than most in equivalent positions elsewhere in my area and in the country. The benefits are competitive but in addition to that Goodwill offers its employees many ways to improve oneself through offering classes that you get paid for while attending among many other opportunities to grow as a person and an employee whether with Goodwill or somewhere else. They really encourage us to be the best people we can be and have been tremendously patient and supportive of me and all the other employees when it comes to accommodating for whatever unique challenges we may be facing on or off the job. Frankly, when I read some of the negative reviews I am completely shocked. Those folks leaving those reviews are the ones who don’t care to explore what Goodwill can offer them and are the type that have no interest in self growth or advancement, at least that how it looks to me because I have had nothing but positive experiences working here and will stay with the company as long as they will keep me. Are they perfect? Who is? But they are excellent in many ways and I wear my employment with them proudly. I am grateful for the opportunities I am given and the self improvement they pay me to pursue!

Cons

Being understaffed at times creates challenges at times but we always overcome and move forward. Upper management understands the issue and works hard to support us through the deficits and works to fulfill and offset them.

2.0
Sep 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Good Vacation and Sick time Extended Lunches when needed Works with disabled individuals Great regulars

Cons

-Little to no communication from the store manager/ HR is very demanding about work being done -Work is overwhelming due to there being so many things that need to be done and it can lead to injuries -Constantly short staffed so there's hardly a sales floor person and only 2 cashiers. -You can get documented for the tiniest things such as taking your lunch late -You Can't buy your clothes at your own Goodwill and you have to go to another one -Management takes little account of the well being of employees and their injuries and still expects them to work at the same pace as they were of they were 100% healthy. -HR is the main cause for a lot of the problems at that specific Goodwill location as they treat the managers like crap.

Viewing 241 - 243 of 9,232 Reviews

Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.