Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Feb 4, 2016
Recommend
CEO approval
Business Outlook

Pros

They lied about pay and bonuses

Cons

Cheat employee pay of hrs and cover it up at management level

1.0
Jan 23, 2016

A Lot of Everything

Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, and low-expectations of employees.

Cons

Wild employees and customers show up just for spreading suffering. Low-pay for work requirements extending from cleaning garbage to holding the floor solo for an hour playing cashier and security guard while customers do who knows what in the dressing rooms. Very low-expectations of employees, high-turnover rate, and low-pay. Goodwill is like working at a mental hospitality transplanted into a quasi-retail environment.

1.0
Dec 27, 2015

Not recommended

Recommend
CEO approval
Business Outlook

Pros

The pros...well I honestly can't think of any besides my coworkers. They made my time there somewhat tolerable.

Cons

Unrealistic expectations of employees to meet goals such as stocking clothing, sorting, putting items out on the floor etc. Treat their employees crummy, all they seem to recognize is the negative. They steal from employees, paying for less time than was worked...make sure you check you hours against the hours they have. They mislead about holiday pay. Make sure you have a clear understanding of this or you will be working the holidays without any extra pay. They love to give write-ups. Don't allow employees to make an announcement when it's close to closing time which forces employees to stay later than their scheduled shift. So rather than getting out by 10 p.m. it was 10:30 or 11 more often than not.

Viewing 169 - 171 of 9,232 Reviews

Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.