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      Goodwill

      Engaged Employer

      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,232 total reviews)

      Catherine Meloy

      49% approve of CEO

      39% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Senior management

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      4.0
      Dec 16, 2015

      Family enviornment

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked for goodwill for 2 years in a management role. As a non profit it is very gratifying work. I worked in a store setting and found the people and staff to be the best.

      Cons

      Continuously under-staffed, receiving donations, sorting, processing, pricing, the demands are very high. It was extremely difficult to stay ahead of potential problems and assigned goals due to the constant under-staffing and low budgets.

      1.0
      Nov 11, 2015

      BadWill

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      For retail it was only a 40-45 hour work week. The pay was good and the co-workers were excellent. The people that worked in the stores really care about "The Mission"

      Cons

      They made up reasons to cut all the top tiered salaries and made new positions in management in order to pay less.

      3.0
      Oct 16, 2015

      "Advancing the well-being of persons with barriers to independence...or that's what we used to do"

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is definitely room for advancement. This company likes to promote from within, even if the applicant is underqualified. Awesome Paid Time Off system - 12 days in your first year, 28 by the 8th year. Decent pay for retail but falling behind due to over spending on expansion which leads to unrealistic budget expectations and frozen wages.

      Cons

      The "mission" is becoming less visible and less of a focus for the company. Most stores don't have clients working in them anymore, which was formerly the best part of the job - working next to clients with special needs. There have been no bonuses or raises this year due to "not meeting key performance indicators" which translates to "we miscalculated how much our renovations would cost in our upper management offices and now the hourly employees will have to sacrifice some wages until we're back in the black".

      Viewing 172 - 174 of 9,232 Reviews
      Related searches: Goodwill jobs | Goodwill salaries | Goodwill benefits | Goodwill interviews
      ReviewsGoodwill reviews

      Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.