Goodwill reviews

3.2

45% would recommend to a friend

(9,217 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Aug 3, 2010

Not what was expected

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Non-profit organization for a good cause

Cons

Very little communication from upper management. Worked there for three months before having any communication with my direct supervisor. Deceptive when hired me. Lied about the availability of raises.

2.0
Aug 2, 2010

An Observation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tuition Reimbursement, Employee Incentives, Work Life Balance

Cons

Undiversified cultural environment, inflexible to change. Poor management and recognition of staff talent as important to overall organizational growth and employee satisfaction.

2.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

You get a discount on the items in the store and the hours were generally flexible to the point that you could literally work 1 day a week if you wanted. Great for people who don't need money, but want a job. Lots of nice people to meet.

Cons

The fact that you'd get one day a week even if you wanted more hours. On the other end of the spectrum - if you had a funeral you would 'gain a point' or get a red mark no matter what, no exceptions. Pure, evil draconian corporate extortion of the human spirit. This place is worse than other corporations, in that it taunts people into believing in their mission. Too bad their mission is simply to make money - this isn't about charity. The managers were bullies and everyone played favorites. Tons of drama and backstabbing as well. Not a healthy work environment. They worked people against each other. It was an unfair place to work for someone trying to survive. There's absolutely no excuse for the cruel, draconian ways of treating the employees. They were so bent on trying to be efficient and meet their goals; they forgot about their employees. Management simply did not care about its employees - Another one bites the dust, but who cares, right Goodwill?

Viewing 9193 - 9195 of 9,217 Reviews

Glassdoor has 9,718 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.