Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Goodwill?

45% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (274) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 585 reviews)); "Flexible hours and good if you’re in school" ((in 197 reviews)); "Most of the employees are friendly and willing to help" ((in 120 reviews)); "work environment is good and" ((in 115 reviews)); "flexible schedules are nice when they occur" ((in 106 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 888 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 268 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 89 reviews)); "Low salary and not good working" ((in 86 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Skip to content Skip to footer

Notifications

Goodwill

Goodwill reviews

3.2

45% would recommend to a friend

(9,221 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Nov 26, 2012

The mission of the company is good, but the employee pay is shoddy.

Assistant

Recommend

CEO approval

Business Outlook

Pros

Helping others to become employable in today's job market is a rewarding job. There is an employee discount for all re-sale merchandise. The location is central and easy to get to.

Cons

Pay disparity is a problem, which hurts moral. Any bonuses are based on a percentage of what a person makes. A 2% bonus for a part or flex-time employee making just over $8 per hour is insignificant.

4.0

Oct 31, 2012

A nice place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great staff to work with.

Cons

Low pay but a lot of fun.

2.0

Oct 23, 2012

Good Company, not for me.

Donation attendant

Recommend

CEO approval

Business Outlook

Pros

Too much labor, good hours

Cons

friendly coworkers, labor intensive, minimum pay

Viewing 9109 - 9111 of 9,221 Reviews

Top companies for "Compensation and Benefits" near you

World Food Programme

4.0★Compensation & Benefits

Narcotics Anonymous World Services

4.0★Compensation & Benefits

UNHCR

4.0★Compensation & Benefits

UNFPA

3.7★Compensation & Benefits

Jobs at Goodwill