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      Goodwill

      Engaged Employer

      Goodwill reviews

      3.2

      45% would recommend to a friend

      (9,222 total reviews)

      Catherine Meloy

      48% approve of CEO

      38% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Senior management

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      4.0
      Jan 22, 2013

      Overall good experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Provides excellent training for position, good written policy and procedure manual to ensure understanding of expectations, good benefits, good salary and bonus plan, only retail position offering every other weekend off

      Cons

      No autonomy for managing store, too many hours when co- manager is off through vacation or illness. Typical retail environment problems : abuse of restrooms, dressing rooms, difficult customers. Lack of appreciation by upper management, lack of input from frontline management to upper management,

      4.0
      Jan 7, 2013

      Holds True To It's Mission

      Job developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like-minded, caring coworkers. Truly makes a difference in the community. Can change people's lives for the better. Good benefits. New senior management is making changes to help even more people. Excellent opportunities for job changes and advances within SOME of the programs.

      Cons

      HR department is like an exclusive club that is hard to access. HR allows it's employees to get away with A LOT. While new senior management is making many positive changes, some of the holdovers are stuck in the past and heavily rely on favoritism.

      1.0
      Dec 30, 2012

      is good will doing the most good?????

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sure you get 30% off all the time 50% if your store makes goal.............

      Cons

      This branch of goodwill has no real reality of ethics. NO insurance unless you work 35hrs or more (good luck getting over 20hrs) Raises are given every year 10cents if you meet your performance goals. So if you are 90% of the American population who work's Because you need $$$$ and Insurance this isn't the company for you!!!! Oh and by the way I'm a Manager (i.e.) none these issue's affect me, yet i still think this all needs to change!! Wake up GOODWILL........

      Viewing 9106 - 9108 of 9,222 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,723 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.