Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (297) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 581 reviews)); "Flexible hours and good if you’re in school" ((in 196 reviews)); "They also were great for the employees" ((in 116 reviews)); "Good work environment to grow" ((in 110 reviews)); "flexible schedules are nice when they occur" ((in 109 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 887 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 263 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "Low salary and not good working" ((in 94 reviews)); "No training provided for positions that should have training." ((in 92 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Goodwill reviews

3.2

46% would recommend to a friend

(9,235 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9,235 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews

3.0

Apr 15, 2015

Program Coordinator

Program coordinator

Recommend

CEO approval

Business Outlook

Pros

Good Working Hours; Monday through Friday

Cons

No Initial Reviews; No 1 year / 2 years / 3 years

4.0

Apr 14, 2015

Good job to get experience

Store associate

Recommend

CEO approval

Business Outlook

Pros

Easy money, the job is not difficult. You get a lot of experience as they cross train you ( by the way, the cash register training is great). Nice people to work with ,both managers and co-workers. Flexible schedule.

Cons

Not much room for advancement, no raises even if you do an excellent job and if you get a raise after a very long time it is very small.

4.0

Apr 13, 2015

Great opportunity to make a little money.

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Treats employees with respect and makes them feel like they are contributing to society.

Cons

Hours and schedule constantly change.

Viewing 8788 - 8790 of 9,235 Reviews

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Jobs at Goodwill

Goodwill

Goodwill reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Program Coordinator

Good job to get experience

Great opportunity to make a little money.

Top companies for "Compensation and Benefits" near you

Jobs at Goodwill