Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 581 reviews)); "Flexible hours and good if you’re in school" ((in 196 reviews)); "They also were great for the employees" ((in 116 reviews)); "Good work environment to grow" ((in 110 reviews)); "flexible schedules are nice when they occur" ((in 109 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 887 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 263 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "Low salary and not good working" ((in 94 reviews)); "No training provided for positions that should have training." ((in 92 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

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Goodwill

Goodwill reviews

3.2

46% would recommend to a friend

(9,235 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Apr 13, 2015

Run don't walk from this place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a paycheck and nothing more. No other pros with this company. Wish I there were more pros to full the 20 word minimum.

Cons

Extremely low pay. No raises. Was told at interview that I would be full time after 4 weeks; still part time after 2 years (they lie). They now only hire part time to save money. They allow very immature employees to harass others and control how a department is run. They like to dangle carrots. Upper management constantly talk about mission but do not live up to the mission. Very greedy company.

5.0

Apr 13, 2015

Store Employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people, fun job, nice management. lots of neat stuff to look at everyday, mostly pleasant customers, good chances for advancement.

Cons

none, i really enjoyed working there. the pay isnt the best but its a great place to get started and you can work yourself up but you might have to change locations.

3.0

Apr 11, 2015

processor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

nice employee with fun diverse people working with them

Cons

poor management,if you hard worker or not,they not mention that.

Viewing 8791 - 8793 of 9,235 Reviews

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Jobs at Goodwill