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      Goodwill

      Engaged Employer

      Goodwill reviews

      3.2

      45% would recommend to a friend

      (9,227 total reviews)

      Catherine Meloy

      48% approve of CEO

      38% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Senior management

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Mar 2, 2016

      Cool company, high expectations

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some really amazing work is done through the efforts of Goodwill Central Texas. The case managers and staff truly care about giving their clients quality service

      Cons

      Because the company is spread so far across Austin, it can be difficult to have your work recognized by the people that matter. If you do not have a strong/solid immediate supervisor, managing to get the support from a quality person is not easy. You are also expected to put a lot of time into "supporting the organization" off the clock...unpaid but required (even though they do not say it is)

      2.0
      Aug 20, 2015

      Lister

      Lister
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun to learn about the collectibles, great co-workers.

      Cons

      Horrible management. Treated employees like kindergarteners. High rate of turnover.

      1.0
      Mar 16, 2015

      Very bad

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Except for having a job vrs none....There are allot of people that come in a treat you like a person then there are those that come in and treat you like crap.

      Cons

      The Weaverville store is very rude and fired me because of a back injury and it was inconvenient for them....I'm sure not all Goodwills are like this. Also they do try and brainwash you into thinking they do soo much good. This is what happens they get DONATIONS they sell the donations...whatever doesn't sell there goes to the outlet to by the pound then if it doesn't sell they take it in the back and smush it into clothes bales...and you guessed it they then sell it to a company that then the other company or person sends it over seas! I really hate that they play it off like they sent it over seas...hello if it wasn't for donations your CO wouldn't be making millions a year!!!! That's why I say donate to salvation army...a real non profit store.

      Viewing 79 - 81 of 9,227 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,728 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.