Goodwill reviews

3.2

45% would recommend to a friend

(9,218 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome people, great vibes, get to have weekends off.

Cons

If you are sorting clothes, be prepared to meet an impossible quota to meet regardless if you have a disability. It also gets hot in the warehouse in the summer, bring a fan.

1.0
Mar 19, 2026

Bad place to work

Recommend
CEO approval
Business Outlook

Pros

Unfortunately, there are no pros!

Cons

1. A large % of customer donations are thrown in the trash 2. Minimum wage job and the work is dirty and dangerous. 3. Senior leadership only cares about profits 4. Unsafe work atmosphere 5. Employees with disabilities are ridiculed and treated poorly.

4.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good supervisor, good pay with decent benefits

Cons

Need sympathy and people personality to fit in.

Viewing 64 - 66 of 9,218 Reviews

Glassdoor has 9,719 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.