Goodwill reviews

3.2

46% would recommend to a friend

(9,238 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Apr 19, 2015

Retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good DM and store associates. A real team spirit on the retail side. Friendly people on the plant side.

Cons

on the weeks you work Sunday (1-5) you will have to work another day and put in 4 hours, so on that week you only get one full day off. Even though you are only working four hours, you can not go off for the day!

2.0
Apr 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent starting pay for the work. Above average benefits for retail work. Effectively guaranteed to get 40 hours a week if wanting to work full time. Very likely to get along with several individual staff members, no matter what kind of person you are.

Cons

Management anywhere from inconsistent to abysmally lazy. It almost seems like the higher up a person gets, the less that is expected of them in terms of work quality Severe lack of trust between corporate/upper management and middle to lower management in sales department A lot of unnecessary make-it-up-as-we-go-along decision making, causing the company to operate very inefficiently Almost no upward mobility unless you become the favorite of a higher-up Very severe staffing issues. Turnover rate is very high, even with some of the more professional corporate departments If you know very, very little, it's not that bad of a place to work. If you have the swing of things and know what's going on, it is an incredibly frustrating place to work.

1.0
Apr 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Most of the fellow employees are great people.

Cons

Corporate gives us sick days, but gives verbal and written reprimands if you take it; even with a doctors excuse. Breaking this rule can end in firing. The same goes for personal days. Request must be submitted far in advance and then OK'd by management. So much for "personal". Short of a funeral for immediate family, you won't get off. The dress code is from hell. We used to wear comfortable jeans with blue shirts. Now it is uncomfortable, hot clothing with belts and aprons. Store managers are caught in the middle; forced to implement unfair policies and create stress in the workplace, or ignore corporate and do what is right making the workplace much more bearable but incurring the wrath of higher ups.

Viewing 436 - 438 of 9,238 Reviews

Glassdoor has 9,740 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.