Goodwill reviews

3.2

46% would recommend to a friend

(9,238 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The work is easy and you get to see merchandise before it hits the floor

Cons

1. We're not allowed shop at our own store, which I think is a stupid rule because it would increase profit. 2. We're not allowed to accept tips for our hard work (if we do we're told to turn it in to the store of face termination) 3. No employee appreciation, Store manager receives a bonus check if the store does well while the employees get rapid reward (goodwill money) which is only worth 50¢ on the dollar 4. Store managers overwork us to assure that goals are met so that they get their bonus check We barely make ends meat and the ceo is paid $400,000 a year

1.0
May 28, 2015
Recommend
CEO approval
Business Outlook

Pros

You get to see a variety of interesting stuff on a daily basis

Cons

More like a company than an organization Has a corporate hierarchy feel Department management is atrocious Cameras installed in the eCommerce department to watch employees at every moment Daily listing reports from each Lister required to compare who did the most listings Employees are under appreciated

4.0
May 4, 2015

store manager

Recommend
CEO approval
Business Outlook

Pros

great benefits, pretty good salary, good people to work w/ interesting concept from donations to retail.

Cons

retail hours, retail days, pressure to produce.

Viewing 430 - 432 of 9,238 Reviews

Glassdoor has 9,740 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.