Goodwill reviews

3.2

46% would recommend to a friend

(9,234 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Jun 24, 2020

Racist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No positive ones to name

Cons

They are Racist and only promote those who look like them. It doesn't matter if they have experience, education or care for those they are suppose to be serving as long as they're white they're okay to hire and/or promote. The people who do the work, blacks and browns are under paid, while the ones on top, whites, are making hundreds of thousands of dollars and receiving bonuses to match. If you are the former and have that mindset then you will flourish at Goodwill SEW.

2.0
May 28, 2020

Hard Work, Nice Co-workers

Recommend
CEO approval
Business Outlook

Pros

Meet a lot of new friends either common customers or co-workers Mostly friendly staff Always help if you ask for it.

Cons

No reward for going above and beyond. Pay isn't tied to amount of work that you have to do. All associates in all positions start at the same rate.(no matter the job) Go through staff fast ( A lot of high school kids . Mostly just a retail job thing) Management not really considerate when it comes to scheduling. (I've been working every saturday and sunday for the past 2 years excluding the ones I have to request off for vacation whereas other associates such as production associates can get weekends off.) No where to go with the company other than become a supervisor. Lazy co-workers that have a good enough attitude instead of a shoot for excellence attitude. Jobs ends up having one or two people doing everything in the store while other associates slack.

1.0
May 10, 2020
Recommend
CEO approval
Business Outlook

Pros

If you like that kind of work, and the people, it's great

Cons

They laid off all employees in March and everyone assumed they would get called back when the covid-19 issues were better. Instead Goodwill of SM posted everybodys job for public hiring efforts. And made no effort to contact any employees to tell them they had to reapply. They just posted it on FaceBook. So, laid off employees may not have a job after all.

Viewing 307 - 309 of 9,234 Reviews

Glassdoor has 9,735 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.