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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,234 total reviews)

      Catherine Meloy

      50% approve of CEO

      39% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Culture & values

      2.8

      Senior management

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Aug 9, 2020

      No opportunity to advance or even get a small raise

      Ecommerce lister
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back work environment, great people, no quotas, benefits after a few months

      Cons

      No cost of living increases, no merit increases....I knew people that had been there 3 or 4 years and were still making $8. This was in 2019. That's not a living wage. We were a profit center for the company but they did not share the wealth. I am sure that the manager got bonuses but we sure did not. They were also quick lecture you if a customer sent in a question about an item you listed or god forbid an item that sold and arrived different than you described it.

      3.0
      Jul 25, 2020

      Misleading Company

      Clerk/processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meeting new people, friendly Co-worker, Store Discounts.

      Cons

      Management, random hours, low pay, disorganised Training.

      2.0
      Jul 4, 2020

      Difficult to achieve growth or promotion within the company and easy to be sabotaged by juvenile, vindictive management.

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours and somewhat relaxed working environment. No hard manual labor, nothing requiring brute strength or advanced intelligence and decent wages for the amount of work plus they hire felons and don't really do background checks or drug tests. Extremely easy to get a job there....the only thing they check and won't hire is sex offenders.

      Cons

      Usually part-time hours and only starts at$10.00/hr, jobs can be monotonous and boring, customer base is lower income/poverty level so you have to deal with some really trashy, low rent people, drug addicts and the homeless constantly. The management is usually inexperienced and uneducated, they promote from within the company so any high school dropout or drug addict can get a job there and within a few months be promoted to manager and then be in charge of the whole store. High turnover due to juvenile and vindictive behavior by management as well as favoritism, racism, discrimination and retaliation if that behavior is reported.

      Viewing 304 - 306 of 9,234 Reviews
      Related searches: Goodwill jobs | Goodwill salaries | Goodwill benefits | Goodwill interviews
      ReviewsGoodwill reviews

      Glassdoor has 9,735 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.