Item: Goodwill
Rating: 5
Author: Cashier

Question 1

Does Goodwill pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 6% over the last 12 months.

Question 2

How satisfied are employees working at Goodwill?

Accepted Answer

45% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

Question 3

What are the top reviewed jobs at Goodwill?

Accepted Answer

Sales Associate (543), Cashier (497), Sales Associate/Cashier (320), Retail Sales Associate (296), Donation Attendant (274), Assistant Manager (203), Store Manager (179), Manager (132), Processor (92), Production Associate (87), Employment Specialist (84), Retail Associate (77), Case Manager (74), Store Associate (74), Assistant Store Manager (62)

Question 4

What are the pros of working at Goodwill according to real employee reviews?

Accepted Answer

"Great people and flexible with work hours" ((in 583 reviews)); "Great coworkers and understanding store manager" ((in 380 reviews)); "Flexible hours and good if you’re in school" ((in 198 reviews)); "Most of the employees are friendly and willing to help" ((in 120 reviews)); "Work environment is good so" ((in 108 reviews))

Question 5

What are the cons of working at Goodwill according to real employee reviews?

Accepted Answer

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 883 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 272 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 88 reviews))

Question 6

What are employees saying about Goodwill layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

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