Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

41% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (381) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Designer (38) , Seasonal Sales Associate (38) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 232 reviews)); "Great atmosphere and coworkers." ((in 157 reviews)); "Good Benefits and co workers" ((in 83 reviews)); "They give you flexible hours and are really willing to work with you on your schedule." ((in 70 reviews)); "Warm and friendly staff." ((in 62 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 213 reviews)); "Pay is low and longevity is not celebrated" ((in 191 reviews)); "A bad manager can really ruin your experience." ((in 102 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 43 reviews)); "poor upper management stuck in a rut" ((in 41 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

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Crate and Barrel

Crate and Barrel reviews

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3.0

41% would recommend to a friend

(2,488 total reviews)

Janet Hayes

36% approve of CEO

29% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Aug 24, 2008

Get in and get out while you are alive and have furnished your home!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Discount for furniture and housewares.

Cons

Lack of diversity in upper management - all white women who wear plaid and shop at Banana Republic and Gap with 2.3 children. The expectation is that you work 50+ hours and never have a weekend off unless you suck up to the right manager. It is a typical retail hell job that used to be fun and interesting and now it is about the almight dollar!

1.0

Aug 17, 2008

Do you enjoy being abusive and getting it back in return? Then Crate and Barrel is the place for you.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The ONLY reason to work for Crate and Barrel is to get discount on home furnishings if you just moved into a new home or you are getting married.

Cons

UNBELIEVABLE incompetence - several of the low level managers I worked with were functional illiterates. If you enjoyed 4th grade, you will do well at the stores. If not, ....oh well.

2.0

Jul 22, 2008

put me in barrel and crate me outta here!

Sales associate-furniture

Recommend

CEO approval

Business Outlook

Pros

the discount. the autonomy.the view.

Cons

the inexperienced bosses. the utter lack of forward thinking management. the pittance of salaries. the time my boss said"so remeber,you're lunch hour lasts 45 minutes". it wa lost on her that they call it a lunch hour for a very simple reaso. it lasts an hour.

Viewing 2485 - 2487 of 2,488 Reviews

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