Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,488 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

The company has a profit sharing program; health benefits for you and a domestic partner(if you are gay) good employee discount; employee bonus program and if you are liked and apart of the "team spirit" of the company leaders, you can rise in the ranks of the company fairly fast. You can transition from one location to another within the company or sister company of Crate and Barrel and they will try and accommodate with the same position.

Cons

The most disappointing aspect I found after working for Crate & Barrel for over 5 years is the lack of consistency within the company leadership. The downfall of the company is that each store has a different set of "rules" based on the store manager. The overt favortism is on a grandious scale. If you dont fit in the "mold" of what they see as a Crate & Barrel employee the benefits dont exist. There are no days off to take care of any personal family issues (ie death in family); no training to assist you trying to be promoted within the company; no raise with your yearly evaluation; no bonus eventhough you were apart of the sales team that quarter; It became aparent to me and others that we didnt fit the mold of what they expected of a Crate and Barrel employee though I never took a sick day nor took personal time others did and were eventally fired for various reasons they created. Unfortunately not all the stores are the same it depends on the store manager. So unfortunately for people your Crate and Barrel career depends on One Persons opinion not the overall company and not on how your work performance was. My reviews were good and my team on the floor liked me but not the manager and was basically forced out due to lack of ablility to move forward in the company.

3.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Walked away with some great friends that I met while working at the compnay

Cons

Choices for management based on how well you were liked by senior management

1.0
Aug 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Great pay, great hours, reasonable discount, friendly associates, great location

Cons

poor management, both store and regional support, overpriced merchandise, terrible return policy

Viewing 2446 - 2448 of 2,488 Reviews

Glassdoor has 2,614 Crate and Barrel reviews submitted anonymously by Crate and Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Crate and Barrel is right for you.