Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

43% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (382) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Seasonal Sales Associate (38) , Designer (37) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 238 reviews)); "Great atmosphere and coworkers." ((in 155 reviews)); "Good Benefits and co workers" ((in 88 reviews)); "They give you flexible hours and are really willing to work with you on your schedule." ((in 72 reviews)); "Warm and friendly staff." ((in 62 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 219 reviews)); "The company does not allow for much advancement and the low pay leads to high turnover." ((in 193 reviews)); "A bad manager can really ruin your experience." ((in 99 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 42 reviews)); "poor upper management stuck in a rut" ((in 40 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

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Crate and Barrel

Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,488 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 1, 2011

Review for Crate & Barrel

Part-time sales associate

Recommend

CEO approval

Business Outlook

Pros

They are very flexible working around school schedules or extra activities you may have. There is a good relationship between management and their employees. They have very effective communication between upper management and store level employees with the direction they want the company to go.

Cons

A downfall working at crate & barrel just like any other retail type jobs, people can become a click sometimes favortism happens. Also the company only promotes from within, which can take really long to move up within the company.

1.0

May 30, 2011

Cool place to shop, horrible place to work!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Shopping discount, that is pretty much all there is to say about the Pro's

Cons

WAAAAYYY too many to list here, but in a nutshell the company is run by people who should not be in their positions, there is favoritism, bad business practices running rampant, unfair promotions, employee abuse, and overall poor morale in the stores among the workers. It is a store with great products and great design, but it is organized and run very poorly....save yourself the hassle of having to quit your job due to your stress and unhappiness w/Crate and apply elsewhere!

2.0

May 12, 2011

Current Employee, but not for long...

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great products & amazing customers.

Cons

VERY poor training!!! Management is MEAN, hurtful, domineering, lazy (chatty within "the group"), very inconsistent with rules, can be patronizing and rude with customers.

Viewing 2422 - 2424 of 2,488 Reviews

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Jobs at Crate and Barrel

Supervisor, Customer Service

Central Regional Director, Stores

Distribution Center Office Associate

Director, Engineering Infrastructure