Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

43% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (382) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Seasonal Sales Associate (38) , Designer (37) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 238 reviews)); "Great atmosphere and coworkers." ((in 155 reviews)); "Good Benefits and co workers" ((in 88 reviews)); "They give you flexible hours and are really willing to work with you on your schedule." ((in 72 reviews)); "Warm and friendly staff." ((in 62 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 219 reviews)); "The company does not allow for much advancement and the low pay leads to high turnover." ((in 193 reviews)); "A bad manager can really ruin your experience." ((in 99 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 42 reviews)); "poor upper management stuck in a rut" ((in 40 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

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Crate and Barrel

Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,488 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Aug 6, 2011

Not treated well by management and paid even less

Receiving clerk

Recommend

CEO approval

Business Outlook

Pros

Senior Management was personable. Worked with a lot of great people in the warehouse. A paycheck.

Cons

Low pay with small raises. Supervisors can spin out of control and nothing is done about them no matter how many complaints they receive. Management is flying by the seat of their pants. Told different things by different managers.

4.0

Jul 14, 2011

It was a great place to work until we found out we were closing, due to lack of support from the corporate managers.

Department manager

Recommend

CEO approval

Business Outlook

Pros

The people you work with, quality products, room for advancement, the discount, and the benefits, very thorough training and orientation.

Cons

The politics with corporate regional managers, can be monotonous in the down season, holiday hours, customers can be rude sometimes.

4.0

Jun 13, 2011

If your a marketing or communications major this is a great Internship program that allows you to work in every departme

Summer intern

Recommend

CEO approval

Business Outlook

Pros

The 30% off discount is nice and pay isn't bad especially if your in college. They are very flexible with scheduling especially part time.

Cons

They hire from within, and favoritism may develop between employees and mgmt. Treated as a intern so you will be doing mostly shadowing.

Viewing 2419 - 2421 of 2,488 Reviews

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Jobs at Crate and Barrel

Assistant Store Leader, Merchandising

Merchandise Handler I

Merchandise Handler I