Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

42% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (381) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Designer (38) , Seasonal Sales Associate (38) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 233 reviews)); "Great atmosphere and coworkers." ((in 160 reviews)); "Good Benefits and co workers" ((in 93 reviews)); "They give you flexible hours and are really willing to work with you on your schedule." ((in 71 reviews)); "Warm and friendly staff." ((in 62 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 213 reviews)); "Pay is low and longevity is not celebrated" ((in 191 reviews)); "A bad manager can really ruin your experience." ((in 103 reviews)); "poor upper management stuck in a rut" ((in 47 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 44 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

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Crate and Barrel

Crate and Barrel reviews

3.0

42% would recommend to a friend

(2,486 total reviews)

Janet Hayes

37% approve of CEO

29% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,486 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Sep 16, 2025

Love Crate & Barrel, Horrible Boss

Sales associate

Recommend

CEO approval

Business Outlook

Pros

I’ve always loved Crate & Barrel products, and a few of my coworkers were genuinely great to work with

Cons

Unfortunately, management created a very difficult work environment. My supervisor doubted a doctor’s note when I was ill and dismissed concerns about another employee’s inappropriate behavior. This lack of support severely affected my well-being

3.0

Sep 16, 2025

Fun Job, Great Team but Technology has its Limits

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-flexible scheduling for part-time employees; management is accommodating when you're a strong performer -fun, fast-paced environment especially during busy seasons, seasonal hires often enjoy the vibe and energy -rewarding to help customers with their shopping, store is visually appealing and employee discount is generous

Cons

-some managers are not fully equipped to inspire or support the team, which can impact employee motivation and workflow -new pos has caused challenges. mobile units work great for simple purchases, but as soon as customers want packaging, gift cards, rewards or paper receipts, transactions must be moved to a counter or fixed pos. This slows service and can create awkward situations -closing a counter has disrupted customer flow. certain areas of the store feel neglected or underused. customers often bypass mobile pos associates to find a traditional register, creating longer lines and potential lost sales -mobile and fixed POS units are prone to technical issues/connection issues, slowing down checkout and creating customer frustration

3.0

Sep 12, 2025

Solid place to work

Custmor services representative

Recommend

CEO approval

Business Outlook

Pros

Room for growth Expanding skillset

Cons

Low pay Working weekend hours

Viewing 76 - 78 of 2,486 Reviews

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Jobs at Crate and Barrel

Merchandise Handler I