Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

42% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (381) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Designer (38) , Seasonal Sales Associate (38) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 233 reviews)); "Great atmosphere and coworkers." ((in 160 reviews)); "Good Benefits and co workers" ((in 93 reviews)); "They give you flexible hours and are really willing to work with you on your schedule." ((in 71 reviews)); "Warm and friendly staff." ((in 62 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 213 reviews)); "Pay is low and longevity is not celebrated" ((in 191 reviews)); "A bad manager can really ruin your experience." ((in 103 reviews)); "poor upper management stuck in a rut" ((in 47 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 44 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

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Crate and Barrel

Crate and Barrel reviews

3.0

42% would recommend to a friend

(2,486 total reviews)

Janet Hayes

37% approve of CEO

29% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,486 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 6, 2025

It was great at first and then.....

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The discount was great 30%. I mostly miss the discount!

Cons

After we got a new CEO the job stopped being part-timer friendly and the environment became overly competitive. Calm down it's just Aspen plates babe!

1.0

Sep 25, 2025

It's okay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The discount is a huge perk and you get great deals in clearance

Cons

Could be better management and consistency

3.0

Sep 18, 2025

Not bad, but not great

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Decent pay, good coworkers, and you get a sweet discount that lets you upgrade your home. You get a longer lunch break than a lot of places I’ve worked.

Cons

Long hours, totally inconsistent schedule, and you never got more than two days off in a row unless you request it. Also SUPER boring. Very slow, unless it’s during the holidays, that job is super under-stimulating. The sales quotas are ridiculous and they expect a lot out of you without promise of commissions or bonuses. Management is always breathing up your neck about opening credit cards.

Viewing 73 - 75 of 2,486 Reviews

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Jobs at Crate and Barrel

Merchandise Handler I