Crate and Barrel reviews

3.0

42% would recommend to a friend

(2,488 total reviews)

Janet Hayes

37% approve of CEO

29% positive business outlook

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Nov 6, 2019

Red flag central

Recommend
CEO approval
Business Outlook

Pros

great people, flexible, beautiful product

Cons

Constant stream of losing excellent employees and managers, likely due to pay and pressure to get credit cards. Crate needs to come out of 2010 and join 2019, Check out Wegmans, Trader Joes, Wayfair. We will never be able to compete at this rate, and will continue to lose staff at the most critical time of the year. It's alarming.

avatar
Crate and Barrel Response
6y
Thank you for taking the time to discuss your experiences. We welcome an opportunity to discuss your experiences with you. Please contact our corporate offices at 847-272-2888 and ask to speak to a member of the Associate Relations team where we can find out more details and follow up with the appropriate senior level management. %E2%80%8B
1.0
Jul 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Some nice associates and the discount.

Cons

New management has no "clue" how to run anything! If you want bad training, horrible management and software that is outdated and never works this is the place for you. You want to feel like your in Kindergarten sign-up it here! Use to be a wonderful place, people our running not walking out in droves... Corporate wake-up!!! And that HR person upstairs... has no idea how to be an HR person does not belong in that position at all! Started NOT promoting from within.

2.0
Oct 2, 2018

Benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Salary, Room for growth

Cons

Excessive hours, vacation and sick hours

avatar
Crate and Barrel Response
7y
We want to thank you for taking the time to share your thoughts with us. We value all feedback and want to make ourselves available to listen to our associates. Please contact the Corporate Offices at 847-272-2888 and ask to speak to a member of the Benefits Team.
Viewing 49 - 51 of 2,488 Reviews

Glassdoor has 2,614 Crate and Barrel reviews submitted anonymously by Crate and Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Crate and Barrel is right for you.