Does Crate and Barrel pay their employees well?

According to anonymously submitted Glassdoor reviews, Crate and Barrel employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Crate and Barrel. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Crate and Barrel?

41% of Crate and Barrel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crate and Barrel 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crate and Barrel?

Sales Associate (381) , Customer Service Representative (89) , Furniture Sales Associate (80) , Retail Sales Associate (68) , Merchandise Associate (55) , Merchandising Associate (44) , Merchandiser (40) , Designer (38) , Seasonal Sales Associate (38) , Visual Merchandiser (36) , Part Time Sales Associate (32) , Stock Associate (32) , Design Expert (30) , Sales (29) , Manager (27)

What are the pros of working at Crate and Barrel according to real employee reviews?

"Great people and very organized" ((in 234 reviews)); "Great atmosphere and coworkers." ((in 163 reviews)); "Pay & benefits are good." ((in 92 reviews)); "Flexible hours and not far from my house" ((in 67 reviews)); "Warm and friendly staff." ((in 63 reviews))

What are the cons of working at Crate and Barrel according to real employee reviews?

"transparent with how commissions are calculated (web sales don’t count towards your goals) and poor management." ((in 212 reviews)); "The company does not allow for much advancement and the low pay leads to high turnover." ((in 193 reviews)); "A bad manager can really ruin your experience." ((in 103 reviews)); "3. There is no training concerning what to do in case of an emergency or "event"." ((in 48 reviews)); "poor upper management stuck in a rut" ((in 45 reviews))

What are employees saying about Crate and Barrel layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crate and Barrel layoffs and their outlook for job security at Crate and Barrel in 2026.

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Crate and Barrel

Crate and Barrel reviews

3.0

41% would recommend to a friend

(2,488 total reviews)

Janet Hayes

36% approve of CEO

29% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 29, 2026

….

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers were nice for the most part

Cons

Nothing is that deep in general

5.0

Jan 26, 2026

good job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

fast enviornment with lots of cst demand

Cons

be ready to learn quickley

1.0

Jan 20, 2026

Cared more about money than their staff and customers

Sales associate (yorkdale)

Recommend

CEO approval

Business Outlook

Pros

-Enjoyed working with my co-workers.

Cons

-Showed Anti-Black racism in their workplace -Managers/supervisors micromanage you -Managers did not care about your well being and cared more about how many sales you make for them -Was not accommodating or flexible with some customers (ex. not accommodating with pregnant woman or elderly folks) -Has rules and practices that put money first over good customer service and well being (in my opinion) -Poor workplace culture. They quite literally did not let me chat with my coworkers on the floor and it made work miserable -Managers did not care about your opinion or thoughts -From my observations, it seemed like they have a very high turnover. There were very few people that were there for more than a year.

Viewing 37 - 39 of 2,488 Reviews

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Jobs at Crate and Barrel

Quality Engineer, MarTech

Senior Developer, Customer Care

Senior Product Data Taxonomist – Item Data & Classification