Coach reviews

3.9

77% would recommend to a friend

(3,407 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.9 out of 5 stars, based on 3,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 1, 2018
Recommend
CEO approval
Business Outlook

Pros

-New spacious office at Hudson Yards -Decent salary + bonus plan -Employee discounts -Aside from certain leaders, lots of smart, talented colleagues -Ownership of projects, you'll definitely learn a lot -Some departments seem to have a more flex/balanced situation than others

Cons

-High turnover rate, they cannot retain strong talent -Lack of diversity within leadership, marketing, and creative: it's not a gender diversity issue but the bigger elephant in the room... where are the people of color? -Awful work/life balance -Lots of empty promises to employees about career growth, kills morale and creates an environment where people don't trust each other -Management creates opportunities/structural changes that benefits the top, but creates more work for everyone below -Tons of red tape, incredibly challenging to get things approved, processed or done -Everyone has an opinion, but no one has a backbone: Business owners allow too many people to have an opinion, which is why process is slow and why innovation gets killed -HR will always protect leadership over anyone else -Nice guys finish last... but be a loud schmoozer and get rewarded

2.0
Jun 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice employee discount. Cool views at Hudson Yards

Cons

No career advancement and a definite wall between executives and people who do the work. Got weird memos about not disclosing my salary and being nice top Creative Officer. 100-200 laid off every year as management gets rid of people they don't like. New HQ is poorly designed and a difficult office to get round.

2.0
May 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Coach is one of the few fashion companies that is performing well. There are many great people who are a pleasure to work with. Good pay. Great to have Coach on your resume.

Cons

High school like atmosphere with a "you can't sit with us" mentality among the footwear design leadership (with Diva attitudes to boot). Work life balance is horrible. There is no way to predict when you will have to stay till 11:30pm. Design details change a million times within a short amount of time. All levels of designers (from assistants to senior designers) do the same type/level of work but pay is significantly different. Super unorganized. Oh, and you don't really design...you just follow the exact instructions from management. Finally, transparency and communication from leadership to the team is horrible. Worse place I've worked with regard to communication and efficiency.

Viewing 1 - 3 of 3,407 Reviews

Glassdoor has 3,748 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.