Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

77% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (933) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts." ((in 225 reviews)); "Good pay id willing to work hard" ((in 187 reviews)); "Great team and people there" ((in 182 reviews)); "It's very easy to meet goals and the bonus are great!" ((in 107 reviews)); "My direct team was great and tenured" ((in 95 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 152 reviews)); "Sometimes it seems like managers have to be more focused on the product than customers and sales associates." ((in 135 reviews)); "Long hours and hardly any days off" ((in 100 reviews)); "And no work life balance." ((in 73 reviews)); "no Commission for sales (if your great at sales; you make "team share" )" ((in 69 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

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Coach

Part of Tapestry

Coach reviews

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3.9

77% would recommend to a friend

(3,407 total reviews)

Todd Kahn

89% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

3.4

Career opportunities

Coach has an employee rating of 3.9 out of 5 stars, based on 3,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Mar 12, 2016

Toxic Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-workers are supportive and discounts for an affordable luxury brand are great. They also have summer Fridays.

Cons

Leadership create a very toxic environment which reflects in the companies high turn over. Co-workers support each other but are generally unhappy with the over all company culture.

2.0

Sep 22, 2013

Technical Design Associate

Technical design associate

Recommend

CEO approval

Business Outlook

Pros

Employee get discounts on Coach bags in Coach stores.

Cons

Very hierarchical; very hive-like: a nightmare for independant thinkers. Lower ranks have no power to question processes and will get bullied into silence. The technical department fell apart while I was there and no one was willing to address head-on the problems of poor management and flat out ignorance of the issues brought up by tech associates who knew the process better than management. One woman I worked with who'd been there for years doing well was suddenly bullied into silence and shut out until she wilted and finally left.

4.0

Feb 16, 2019

Great company

Store manager

Recommend

CEO approval

Business Outlook

Pros

I have been able to balance and support my family successfully.

Cons

Limited growth opportunity in store and those wanting to venture off into HR, Training, Visual, etc..

Viewing 7 - 9 of 3,407 Reviews

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