Coach reviews

3.9

77% would recommend to a friend

(3,407 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.9 out of 5 stars, based on 3,407 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 13, 2016
Recommend
CEO approval
Business Outlook

Pros

- some good coworkers who have been there for a long time and know the business well - benefits overall are decent - new HQ at good Midtown location

Cons

- some senior management at the VP level are the most terrible human beings on earth - transformation is an upheaval battle and its strategy is somewhat questionable - limited opportunities to grow skills to stay marketable after a few years - very limited career growth opportunities within the company - felt very disconnected as a company

2.0
May 9, 2016
Recommend
CEO approval
Business Outlook

Pros

The discount on Coach and SW items is pretty good for employees. The location in New York is great for commuting. The new HQ will be very nice in NYC.

Cons

The caliber of talent is terrible. Decision making is not fully informed and will ultimately change course many times. There is no complete ownership because direction changes too frequently. Projects are not fully vetted or properly supported. IT and infrastructure has been severely under-invested in the past 10-15 years.

5.0
Jun 16, 2015

Having the time of my life!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxed, but stimulating environment where we work together to truly represent the brand. Hours, co-workers, and the environment are all amazing facets of this company, I am lucky to work here.

Cons

There is literally nothing to complain about, the elevators are a little old, but that is it.

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Coach Response
10y
Thanks for your review and for sharing your passion and enthusiasm for working at Coach! We do agree that the elevators can be slow, but that's part of the charm of working in a beautiful historic building. Lucky for you, when we move to Hudson Yards in the coming year, the elevators will be brand new.
Viewing 10 - 12 of 3,407 Reviews

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