Toxic corporate culture. The writing is on the wall, but management chooses to ignore. - Manager Coach Employee Review

1.0
May 1, 2018
Recommend
CEO approval
Business Outlook

Pros

-New spacious office at Hudson Yards -Decent salary + bonus plan -Employee discounts -Aside from certain leaders, lots of smart, talented colleagues -Ownership of projects, you'll definitely learn a lot -Some departments seem to have a more flex/balanced situation than others

Cons

-High turnover rate, they cannot retain strong talent -Lack of diversity within leadership, marketing, and creative: it's not a gender diversity issue but the bigger elephant in the room... where are the people of color? -Awful work/life balance -Lots of empty promises to employees about career growth, kills morale and creates an environment where people don't trust each other -Management creates opportunities/structural changes that benefits the top, but creates more work for everyone below -Tons of red tape, incredibly challenging to get things approved, processed or done -Everyone has an opinion, but no one has a backbone: Business owners allow too many people to have an opinion, which is why process is slow and why innovation gets killed -HR will always protect leadership over anyone else -Nice guys finish last... but be a loud schmoozer and get rewarded

Explore other reviews about Coach

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

great team and staff, loved the managers and great environment to work in.

Cons

Not really any cons I enjoyed working here.

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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