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      Casper

      Engaged Employer

      Casper reviews

      3.4

      51% would recommend to a friend

      (309 total reviews)
      avatar

      Randy Greben

      33% approve of CEO

      35% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.2

      Culture & values

      3.0

      Career opportunities

      2.8

      Senior management

      Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      309 reviews
      3.0
      Jun 21, 2016

      Practice what you preach

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some truly fantastic and talented, hard working people at Casper.

      Cons

      Disconnect between departments, company culture ???. There is weak follow through across the board. The Customer Experience team is stacked with VERY talented, intelligent people, yet, it is very difficult to differentiate treatment of this team in comparison to any 'run of the mill' support team at any other company. SALARY employees using a 'clock in' system...

      avatar
      Casper Response
      5y
      Thank you for sharing this feedback with us as we want to ensure we are providing the right support and opportunities to all of our team members. We will be sure to discuss your concerns further with our Casper People team.
      3.0
      Jul 13, 2018

      It Was A Shame

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent pay and benefits, work space, and some decently honest people.

      Cons

      Really fake culture, really yuppie-like Manhattan employees, very little diversity, very little room for upward development, boring and repetitive work, fake titles, no training for other departments.

      avatar
      Casper Response
      5y
      Thank you for providing feedback on your experience at Casper. We know how important it is to have diverse thought and have a dedicated team working to make Casper more inclusive and ensuring it’s an environment in which all employees thrive
      2.0
      Feb 16, 2017

      Development Team is Heading in the Wrong Direction

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Office location. -Travel to manufacturing locations. -8-5 work mentality.

      Cons

      -The new office is sterile, and a lot was promised that never came to fruition. -Pay isn't competitive. -We're now hiring a bunch of Apple people. The company touts its "human-centric design process" and now they're bringing in a bunch of development folks from Apple, the antithesis of that mentality. The development process has already shifted to be more like Apple (internal management systems, don't give a crap about what our customers want, etc.). -There are so many competitors in this space, it's whack-a-mole trying to keep everyone in check.

      avatar
      Casper Response
      5y
      Thank you for taking the time to share this feedback with us. It’s tremendously helpful as we continue to grow and learn. We’re glad you’ve had such a great experience at Casper!
      Viewing 7 - 9 of 309 Reviews
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      ReviewsCasper reviews

      Glassdoor has 356 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.