Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Casper

      Engaged Employer

      Casper reviews

      It Was A Shame - Customer Experience Specialist Casper Employee Review

      3.0
      Jul 13, 2018
      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent pay and benefits, work space, and some decently honest people.

      Cons

      Really fake culture, really yuppie-like Manhattan employees, very little diversity, very little room for upward development, boring and repetitive work, fake titles, no training for other departments.

      avatar
      Casper Response
      5y
      Thank you for providing feedback on your experience at Casper. We know how important it is to have diverse thought and have a dedicated team working to make Casper more inclusive and ensuring it’s an environment in which all employees thrive

      Explore other reviews about Casper

      5.0
      Apr 18, 2025
      Store supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people and pay is good

      Cons

      Not many other than working holidays

      2.0
      May 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The WTC office is nice

      Cons

      Most recently Casper moved to a 401k plan that is highly restrictive. It doesn’t allow selecting individual funds to build portfolio, and the funds selected have extremely high cost ratio. Looks like an extreme and desperate measure to save on admin overhead. Also, every year Casper discounts gets deeper and more frequently. The ads are boring and monotonous. Look at Casper a few years back and what it looks like now.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Casper jobs | Casper salaries | Casper benefits | Casper interviews
      Casper reviewsCasper Customer Experience Specialist reviewsCasper review