Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Air Canada?

48% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (26) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 503 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 228 reviews)); "Great flight benefits and retirement benefits" ((in 220 reviews)); "great people and industry and balance" ((in 126 reviews)); "Travels and colleagues are great." ((in 75 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 245 reviews)); "Very messy infrastructure which has potential to improve but poor management can not handle that part" ((in 190 reviews)); "Low salary and office location" ((in 181 reviews)); "Long hours and away from family" ((in 94 reviews)); "There are some terrible managers." ((in 53 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

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Air Canada

Air Canada reviews

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3.2

48% would recommend to a friend

(3,084 total reviews)

Michael Rousseau

43% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.6

Senior management

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jan 16, 2018

Overall great experience

Customer sales and service agent

Recommend

CEO approval

Business Outlook

Pros

Health and dental benefits with paid vacations and once you have completed probation, you get the travel discount. Unionized after probation so this is good for job security. Always something different to do (different than the traditional office job)

Cons

Probation is 6 months so it takes time before you get the benefits. The shifts are irregular so be ready to work at 3 AM and sometimes work at 4 pm. However you can swap shifts with employees which is beneficial. The first months you kinda do the job of what seniors don't want to do and the managers send you wherever and sometimes do not acknowledge your work.

3.0

Jul 21, 2016

Flight Attendant

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Travel all around the world and experience the whole world Interesting people both customers and coworkers

Cons

They should pay more. So many starving flight attendants. Pay more then the flight attendants will be happier which will represent the company better. Like Emirates

1.0

Jun 29, 2016

Station Attendant

Station attendant

Recommend

CEO approval

Business Outlook

Pros

just the travel benefit is good but that is if you can get on the plane

Cons

Treat like dirt, work in dirty environment, breath in toxic air from tactors, lifting heavy bags in tight spaces, fight for equipments every day Plane tickets are always over sold, and you have to get on off season to travel. Low pay job so you can't make a living off this job and have to find another part time. You use your travel benefit, but with your crappy wages, you can't afford anything during your travel and stay. Going to work is a pain...., you need to travel to the parking, then you have to take the problematic train to T1, that takes about 20 min of your time just from parking your car and travel to T1. If I have a chance to go back in time, I will not work here...

Viewing 10 - 12 of 3,084 Reviews

Jobs at Air Canada

Customer Experience Specialist - Part Time

Customer Experience Specialist

Spécialiste - Expérience client

Spécialiste - Expérience client - Temps Partiel