Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Air Canada?

51% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (27) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 505 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 223 reviews)); "great benefits and flight benefits" ((in 221 reviews)); "great people and industry and balance" ((in 134 reviews)); "Travels and colleagues are great." ((in 79 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 250 reviews)); "low salary and very corporate (admin)" ((in 188 reviews)); "Very messy infrastructure which has potential to improve but poor management can not handle that part" ((in 180 reviews)); "Long hours and away from home" ((in 85 reviews)); "Mostly bad managers" ((in 57 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

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Air Canada

Air Canada reviews

3.2

51% would recommend to a friend

(3,090 total reviews)

Michael Rousseau

50% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

2.7

Senior management

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jun 6, 2018

Flight Attendant

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule / Great work life balance/ Travelling/ Benefits/ Travel perks/ Great coworkers

Cons

Nothing/ N/A/ Nada/ Zero/ Not yet found

2.0

Oct 22, 2017

Bad management

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

I liked working at the airport and meeting new people.

Cons

Very low pay for all the work you have to do. Found out that I was getting paid less then AC already low pay wage. Lack of good quality training. My city does not get the employee benefits that others get. Management does not care about their employees. If you want to file a complaint, you can't! No one to complain to. No consistency when it came to following the rules. Irate passengers who claim that they don't go through all these regulations when leaving from toronto to the united states. Yet air canada is down on us in the states to follow procedure down to every last detail. Of course passengers wont believe us and will give us a hard time if your hub doesn't even follow procedure.

2.0

Sep 14, 2017

If a base is managed right it could be a great experience

Station attendant

Recommend

CEO approval

Business Outlook

Pros

Great scheduling system All training and documents in an online database Good Benefits Good employee based events (Sports and such)

Cons

Can be a great company really depends on the base All it takes is one manager to not like you or lie about you No recognition for your work If your new, there is no respect from management or other employees They do not treat people right, Behind closed doors most "Rules" go out the window (also really depends on the base) There is no support when trying to succeed within the company Mismanaged There is no support to grow or move up within the company

Viewing 43 - 45 of 3,090 Reviews

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