Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Air Canada?

51% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (27) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 505 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 223 reviews)); "great benefits and flight benefits" ((in 221 reviews)); "great people and industry and balance" ((in 134 reviews)); "Travels and colleagues are great." ((in 79 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 250 reviews)); "low salary and very corporate (admin)" ((in 188 reviews)); "Very messy infrastructure which has potential to improve but poor management can not handle that part" ((in 180 reviews)); "Long hours and away from home" ((in 85 reviews)); "Mostly bad managers" ((in 57 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

Air Canada reviews

3.2

51% would recommend to a friend

(3,090 total reviews)

Michael Rousseau

50% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews

3.0

May 20, 2017

Long hiring process

Bilingual customer service representative

Recommend

CEO approval

Business Outlook

Pros

-good salary for a job that only requires highschool diploma -nice part time seasonal/ temporary work for CSSA -good salary and good benefits

Cons

-extremely long hiring process -bad at answering phone calls -took about a month after the interview to offer me the position

1.0

May 10, 2016

Manager -

Manager

Recommend

CEO approval

Business Outlook

Pros

The job itself was interesting, challenging and motivating...

Cons

...but the work environment and the people took all the life out of it. There are too many employees that just work in the various departments because they have at AC for a long time and move around. They have no real skills or competencies but are hired through inter-departmental "deals". Senior directors often have no clue of what is going on at the Manager levels. There is no room for thinking out of the box or challenging the status quo (things that are valued in most companies). "We've always done it that way" is a line most people repeat constantly.

4.0

Feb 9, 2016

I would do it again

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay. Never a dull moment. Customers can be great. You can meet so many different people and network.

Cons

It is the people you work with,and not necessarily the customers, who will try to get you fired from the job.

Viewing 46 - 48 of 3,090 Reviews

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