Three interviews--first with the HR representative, second with another manager, third with the store manager. Received a tour around the store. Was able to schedule my own initial interview through the online application but they changed everything so now it's much more complex and you have to wait for them to call you.
Interview questions [1]
Question 1
Pretty standard questions--why do you want to work here, strengths and weaknesses, future plans, etc.
I applied online. The process took 2 weeks. I interviewed at Sears (Phoenix, AZ) in Jun 2014
Interview
Applied online, had an interview within a week. Had a hard time locating where the interview was going to be held in the store and there were very few employees around to ask for help. Interview was quick and semi impersonal. Knew within a week whether or not I had gotten the job.
Interview questions [1]
Question 1
Will you be able to meet the quota for getting customers to sign up for credit cards?
I applied online. The process took 2 weeks. I interviewed at Sears (Jersey City, NJ)
Interview
I had 2 interviews. You apply online then you immediately take a behavioral assessment. If you pass, a recruiter contacts you within a week to do a in-person interview. I interview with 2 managers from the store. Smiling and confidence is extremely important. They will ask you how to handle a difficult customer. Pass and you will be fingerprinted and have a background check run before being given an offer
Interview questions [3]
Question 1
Describe a situation in where you provided or received excellent customer service?