francesca's reviews

3.4

56% would recommend to a friend

(2,769 total reviews)

Andrew Clarke

55% approve of CEO

34% positive business outlook

francesca's has an employee rating of 3.4 out of 5 stars, based on 2,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The francesca's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
3.0
May 13, 2017
Recommend
CEO approval
Business Outlook

Pros

- I like a couple of the girls I work with -it can be a fun environment (sometimes) -regular customers can be super nice -starting pay is good ($9, for a stylist) but could definitely be raised more frequently... -seems to be easy(ish) to move up in the company

Cons

- There is a whole lot of unneeded pressure if you're at a store that actually follows the "Francesca's promise", which is the store I work at.. we're in the top 5 of all the Francesca's stores, so my BTL is very intense... so there is a whole bunch of pressure of "making the day, week, month" UPT & AT need to be at 3.0 and $50 atleast or we're doing something wrong! -since the store is so small, it can be very overwhelming when we're really busy. -discount is 30% which is decent, but 90% of the time the promos that are going on in the store are like the same.. so that's whatever. -too many stylists (sales associate) at my location so one week we get 20+ hours and then the next you're lucky to have 10 -pay starts @ $9 which is ehh, but a good starting pay for your first job. -you'll do an amazing job on multiple customers... but they focus on the ONE customer that wasn't greeted, or you didn't do the promise too... etc.

3.0
Mar 29, 2017

Current BTL

Recommend
CEO approval
Business Outlook

Pros

Boutique Team Leaders receive 50% discount on full priced merchandise. Small staff-less people to manage

Cons

DTLs do not know how to manage people. They lie and say whatever to make you think they will help you and they don't. There is zero support when it comes to correctional actions for horrible staff. Pay is very low for BTLS and promotions are only given to the "favorites" regardless of how hard you work.

2.0
Mar 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Great first job in management, fun environment to work in, love the clothes you have to wear, easy job overall

Cons

Pay is awful and one cannot survive off of it. They get upset if you have a second job even though it is necessary to survive. Discount is awful, as a full time employee I should be wearing the clothes but $12 an hour and 30% off clothes is awful and still expensive to stay up with the trends.

Viewing 112 - 114 of 2,769 Reviews

Glassdoor has 2,825 francesca's reviews submitted anonymously by francesca's employees. Read employee reviews and ratings on Glassdoor to decide if francesca's is right for you.