francesca's reviews

3.4

56% would recommend to a friend

(2,769 total reviews)

Andrew Clarke

55% approve of CEO

34% positive business outlook

francesca's has an employee rating of 3.4 out of 5 stars, based on 2,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The francesca's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 18, 2016

WORST COMPANY EVER!

Recommend
CEO approval
Business Outlook

Pros

NO PROS AT ALL. (Literally)

Cons

The pay is absolutely terrible, especially for the work they expect you to complete. The management within the stores and throughout is horrendous. I've worked retail for 5+ hours and this is the worst, most unprofessional company I've ever worked for. The managers constantly leave early or come late and treat employees poorly. Upper management has shared my confidential information with other employees TWICE. After working there for over a year they still refused to give me a raise ... And more! DO NOT ever apply to work for this company. The management is disgusting and this company does absolutely nothing good for its employees.

1.0
Jun 18, 2016
Recommend
CEO approval
Business Outlook

Pros

The discount. They fired all the great people who were trying to make the company great again at the end of 2014 & the beginning of 2015.

Cons

This company is a complete mess of an organization. The executives were a joke. No leadership and a manage by fear and favoritism culture. No investment in people, process, the future growth and no value for shareholders. Experience is frowned upon because executives feel threatened when others bring ideas to the table. No collaboration, communication or strategy. Just look at the mass turnover and stock price. Toxic and terrible culture, poor pay, disrespectful and downright mean to employees at every level coupled with a complete lack of leadership makes me wonder why anyone would ever consider working for this company. If you are smart you will STAY AWAY.

2.0
Mar 3, 2016

Key Holder

Recommend
CEO approval
Business Outlook

Pros

-Non Commission so there great team work and relationships between employees -Good pay for part time management -Cute clothing -Promotes from within

Cons

-Not somewhere you want to go if you are looking for a job that pays the bills. -Corporate has no idea what they are doing making you're job a million times harder. -High turnover rate. -You're not paid enough to keep up with their dress code. -Unbelievably strict dress code and you will be sent home to change. -Bitter management. -Can't call in sick because you're constantly short staffed. -Never a set schedule, sometimes you will receive the following weeks schedule one or 2 days before. -There are never enough hours given to a store to come in early enough to finish "busy work" or floors sets before you have to open causing you to have to fish when guests are in the store. -Must remember a dialogue word for word called the Fran promise. It's completely unnatural and most of the time annoys the guests.

Viewing 73 - 75 of 2,769 Reviews

Glassdoor has 2,825 francesca's reviews submitted anonymously by francesca's employees. Read employee reviews and ratings on Glassdoor to decide if francesca's is right for you.