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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      74% would recommend to a friend

      (2,183 total reviews)
      avatar

      Henry Schuck

      79% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Sep 29, 2023

      Awful, stay away

      Account executive i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product is good but not much different from competitors at this point

      Cons

      - pay is bad. Even if you have tons of experience they’re going to offer you an SMB rep comp package -culture is horrible. It’s basically a call center / boiler room. Legit feels like a b2c sale - management is insane. My manager heavily implied to me that I need to consistently work weekends

      avatar
      ZoomInfo Response
      2y
      Thank you for your feedback and we're sorry to hear that your experience is less than ideal. Regarding compensation, we are constantly evaluating the market and ensuring that we are paying above market for OTE. As for the comment about Henry, I can assure you that nobody is more accountable or passionate than him. He, along with the rest of our senior leaders, is open-minded and fervent about the success of ZoomInfo and our employees.
      1.0
      Jun 23, 2023

      Terrible leadership

      Ae
      Recommend
      CEO approval
      Business Outlook

      Pros

      You learn to develop a backbone because you will learn really quickly leadership cares about making money more than they do being diplomatic and running an efficient company.

      Cons

      This company is horrible - leadership has no idea how to turn this into a well developed system so they literally just lay people off and try to re-arrange teams all the time - disorganization everywhere and Henry and Chris are so disconnected and have no empathy for anything they are all about $$$$ at the cost of their top talent and even customer relationships

      avatar
      ZoomInfo Response
      2y
      Hi, Chad Herring here, CHRO for ZI. This recent and only RIF the company conducted in our history was a tough decision and we tried to make it as soft a landing as possible for the people impacted. This is why we communicated very transparently about why we did it and the severance packages we were providing to impacted employees. Our Founder & CEO and President & COO are very close to the business's daily operations, so much so that long-time AEs, Directors, and Managers regularly contact them directly with ideas. Unlike other tech companies, the team built a high-growth but durable business, which helped us avoid the vast RIF numbers we've seen at other companies. We provide as competitive compensation, stock grants, and benefits as possible while maintaining a strong and growing business that will be around for 50 years. The suggestion box for all employees is always wide open.
      1.0
      Jun 20, 2023

      Early 2000's Bro Culture with Horrible Leadership

      Commercial account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      By far the best product and sales enablement.

      Cons

      Mandatory morning meetings with nothing but The Wolf of Wall Street quotes. Directors and above are individual contributors who were promoted with zero director experience and don't know how to run a team. You're expected to start selling in the 2nd week. Remote work is not actually remote, it's hybrid. They are "constantly hiring" only to fire as many AE's as they're bringing on to make it look like they are constantly growing. Feedback is non-existent. Atrocious directors and senior directors. All they say is "you got this" and "show me the money" and "you need to do better"...with absolutely zero actual helpful thoughts. Do NOT fall for the trap of applying here it is a waste of time. You're expected to work 60 hour weeks. Absolutely horrible management and expectations.

      avatar
      ZoomInfo Response
      2y
      Thank you for chiming in and leaving a review. We take all feedback seriously, and this is helpful to understand our reps’ pain points so we can continuously improve our employee experience about help people thrive. We are constantly evaluating the organization, ensuring that we have the right people in the right roles to drive our long-term growth and success. And, you are correct that we still continue hiring in key parts of the company, mainly in sales, while we look to drive efficiencies around the organization. We offer targeted learning programs for our managers to continue to grow their skills in giving feedback and coaching. For example, our Management Accelerator program focuses on the essential management skills that all people leaders at ZoomInfo are expected to master. And our Manager Success Labs enable our managers to practice their skills through role plays and guided exercises, to enable them to tackle real-world managerial challenges. We are sorry your experience was less than great and we wish you the best of luck in your next endeavor.
      Viewing 67 - 69 of 2,183 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.