ZoomInfo reviews

There are far fewer women in management and the culture is toxic. This company is great if you are a young person without a family or a life outside work. But they expect you to live, breathe, eat, and preach DiscoverOrg or else you will not make it anywhere, and turnover is ridiculously high (especially for employees with kids). Last year when the giant snowstorm hit, the management gave awards to employees that risked their lives to drive to work, while shaming others. They require doctor's notes or else absences are "unexcused" and get you suspended without pay after 3. Single parents are let go at alarming rates when daycare centers send kids home for being sick and parents must choose between their families and their job. Their dress code is regressive and sexist, with tattoos being acceptable but colorful hair not; women in non-customer-facing roles were often sent home for weather-appropriate and professional-grade clothing without warning (no men are policed in this way). Many inquiries into the promotion of women into senior leadership roles went dismissed. In fact, I calculated that management and above, through every department, had only 35% of women in leadership. Director through c-level was even worse, with only 6 women for 23 men in leadership roles, or 20%. They keep their call center separate from the rest of the company, so that the ~real~ employees and customers don't have to mix with the commonfolk. The research arm is under-appreciated and overworked, with many employees working over 10 hours a day. Home-life balance is nonexistent. Futhermore, on multiple occasions, employees were forced to fill out best-place-to-work surveys AND forced to give great reviews in exchange for keeping their jobs.

They care very little for there SDR org. Inbound SDRs have to work overtime just to hit quotas without getting paid. This is because we are technically not allowed to work overtime if we are not pacing to exceed our quotas, so we don't clock in for the OT we work. KPIs are unreasonable and SDRs have to fake dials to hit dial quotas. If they still had unlimited PTO, that would be another pro, but they took that away. They said it was to "make it easier for SDRs to take PTO by having limited bank of hours", but they offer no quota relief if you take time off. They also lied about our OTE, saying that we would make 20k in commission as Inbound SDRs, but it's closer to 6k which is a huge difference. Very limited room for growth since ZoomInfo is not a promote from within company. Trainings are useless and unhelpful. They invest very little in there enablement programs, which aren't much more than a slide deck ZoomInfo's products and weekly trainings about the rules we need to follow as SDRs. SDRs share lead lists, so they are competing against in each other-but in a bad way. Reps will try and sabotage each other to get ahead. and managers will turn and look the other way.