Great for young people who don't know what they're worth - Research Analyst ZoomInfo Employee Review

2.0
Dec 26, 2017
Recommend
CEO approval
Business Outlook

Pros

There is room to climb your way to the top if you are exceptionally smart. This is a growing company and there are a lot of opportunities for young, smart people. Management is generally easygoing about things, but the research arm of the company is a glorified call center and run like one. I would not recommend working in the research department to someone I liked.

Cons

There are far fewer women in management and the culture is toxic. This company is great if you are a young person without a family or a life outside work. But they expect you to live, breathe, eat, and preach DiscoverOrg or else you will not make it anywhere, and turnover is ridiculously high (especially for employees with kids). Last year when the giant snowstorm hit, the management gave awards to employees that risked their lives to drive to work, while shaming others. They require doctor's notes or else absences are "unexcused" and get you suspended without pay after 3. Single parents are let go at alarming rates when daycare centers send kids home for being sick and parents must choose between their families and their job. Their dress code is regressive and sexist, with tattoos being acceptable but colorful hair not; women in non-customer-facing roles were often sent home for weather-appropriate and professional-grade clothing without warning (no men are policed in this way). Many inquiries into the promotion of women into senior leadership roles went dismissed. In fact, I calculated that management and above, through every department, had only 35% of women in leadership. Director through c-level was even worse, with only 6 women for 23 men in leadership roles, or 20%. They keep their call center separate from the rest of the company, so that the ~real~ employees and customers don't have to mix with the commonfolk. The research arm is under-appreciated and overworked, with many employees working over 10 hours a day. Home-life balance is nonexistent. Futhermore, on multiple occasions, employees were forced to fill out best-place-to-work surveys AND forced to give great reviews in exchange for keeping their jobs.

Explore other reviews about ZoomInfo

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Get stuff done culture. Really increased the talent density over time. Good people who genuinely care. Forward thinking on AI - most companies are not there

Cons

Pace can cause whiplash - but a lot of it is market conditions and the need to adapt

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
1w
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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