Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      74% would recommend to a friend

      (2,183 total reviews)
      avatar

      Henry Schuck

      79% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jul 22, 2022

      Terrible Culture

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people they hire are great, but they all leave eventually because management is so bad..

      Cons

      Terrible culture and management micro manages to no end. 2-4 call blitz's a week, calls, emails, and activity all tracked daily with punishment if not exceeded. 2.5Million dollar quota for 6 months. Only can hit accelerators 2x per year and only about 20 out of 65 reps actually hit quota last half. The pay is absolutely terrible and they track pipeline on a daily spreadsheet and are on top of it hourly. Not to mention the quota is so confusing we have to have team calls about it all the time, not a single rep fully understands it as an AM. All the male managers are super misogynistic. It's a boys club and if you do not drink the kool aid then you are an outsider. Unlimited PTO, but they make it impossible to take time off, but somehow all the managers find time to take weeks off at a time.

      1.0
      Nov 1, 2021

      No Transparency, Confusion, and Frustration is All We Know

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits: health, dental, eye, life insurance, pet insurance, etc. Working for a big company means there is chance to have a fuller career. There are employee made slack groups for marginalized groups to come together which may indicate an effort to make sure the workplace feels fair and open for everyone.

      Cons

      No transparency! You have no idea what's really expected from you in order to get a promotion or to make a lateral shift. Your manager will try to make you feel nice by saying they are "there to help" but they aren't. It feels more like they want to withhold you from opportunities to grow rather than help you. As an SDR, expect confusion about what your true expected quota is. Expect to see unfair treatment when it comes to distribution of resources to help you do your job. I also wonder if the want to "manage out" certain types of people if you catch my drift. But even if you are the "right type" of person, you're not safe. Every single SDR on my team is pulling their hair out. Decisions are made without you in mind and when you seek understanding, they give vague non-answers. If you're lucky, you'll have a manager try to make you look stupid in front of everyone for asking the question we ALL want answers to. It's as if they want you to work, work, work and don't ask questions. But we're adults. We have lives. And our careers are important to us. So that means we expect a certain level of transparency so we can help the company AND our careers. And have peace of mind while working. On top of that, there was an issue with our commissions so we didn't get paid our commissions appropriately. I'm sure this will get fixed shortly, but I'm including it in case it happens to you so you know. Also there is a culture of working overtime. They will tell you that you don't need to, that they pay overtime in case you do work it, but no -- understand that in order to achieve certain goals you HAVE TO WORK overtime.

      avatar
      ZoomInfo Response
      4y
      Thank you for taking the time to leave feedback. I’m glad to hear that our benefits plans meet your needs – this is something the team has worked hard on in the last few years. We’re proud of our competitive, flexible benefits. It’s also great to hear that you’ve gotten involved in our ZoomInclusion diversity programs. The employee resource groups do an incredible job bringing folks together and making sure everyone feels seen and respected. I appreciate your candor regarding our need to be more clear surrounding quotas and expectations for promotions. This is an area we can do better on and I’m personally committed to coaching my managers and cascading information. I’m also currently working with HR to create more clearly defined talent development and career mapping plans to share with the team. As a former SDR, I know the role can be challenging. The reality is that success in this position is volume-driven. The more demos completed, the better. Some people exceed their quotas in 40 hours per week, others need more time. That’s why we implemented our overtime program so we can make sure our SDRs get fairly compensated for the work they put in. Regardless of if you do or don’t work overtime, I really want to see those with the passion and tenacity for the industry succeed. I believe being an SDR with ZoomInfo is the best possible launch pad for a career in tech sales, and if you master it, the rewards can be huge. My door is open and I am listening. If there’s anything I can do to help, please reach out to me. – Brian Vital, ZoomInfo VP of Sales Development
      1.0
      Aug 19, 2021

      Not great for even sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a toxic work environment. If you like that, you can work here. Otherwise, steer clear.

      Cons

      This company pulls you in with promises of getting rich but there is nothing glamorous about it. The equipment IT provides is outdated and slow. Onboarding feels like a slaughterhouse, where they just push you through to the next person who barely wants to be there. If you have what it takes (and let me assure you, you dont), you can succeed. Otherwise, they will treat you like crap until you end up quitting or get fired for looking at someone wrong. The CEO's ego is off the charts. He came in to the old building and unplugged the game room. He then wanted everyone to come in during COVID before the state allowed it. He exhibits disgusting behavior that I wouldn't wish on anyone. You will never be allowed to work from home. You also get unlimited PTO which really means 15 days. They wont pay it out when you quit/get fired.

      avatar
      ZoomInfo Response
      4y
      We appreciate you taking the time to leave feedback and regret that your experience at ZoomInfo was not positive. We’re incredibly proud of our world-class, comprehensive onboarding program that immerses our new hires in the systems and tools they need to not only come up to speed quickly, but to set them up for long-term career success. ZoomInfo has a culture of excellence and of rewarding excellence, as you pointed out. One of our core values is Define New Possibles. Those who do well at ZoomInfo are people that challenge themselves to get 1% better every day. Our CEO, Henry Schuck, crafted our core values when he founded the company over a decade ago. Since then, his leadership has been highly lauded, most recently in the FORTUNE 40 Under 40 2020 list and Comparably.com’s list of Best CEOs 2020 and Best CEOs for Diversity 2021 We would like to emphasize that we have followed federal, state, and local restrictions and guidelines surrounding COVID-19 to the letter of the law. At the moment, we have soft-opened our offices to give fully vaccinated employees the option to come in if they would like. At no point is/was this ever mandatory. In fact, almost all of our U.S.-based employees are currently working remotely. Going forward, ZoomInfo is offering a variety of flexible work options to support our employees’ work-life balance. Our Flexible Time Off policy means there is no set amount of days of PTO allotted to employees. We encourage our employees to use this policy to take the time they need to recharge. We wish you success in your next career endeavor.
      Viewing 61 - 63 of 2,183 Reviews
      Related searches: ZoomInfo jobs | ZoomInfo salaries | ZoomInfo benefits | ZoomInfo interviews | ZoomInfo conversations
      ReviewsZoomInfo reviews

      Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.